Plesk 10 on XenServer

[TimPeeters]

Hi,

I installed a fresh CentOS 5.5 x64 VM on Xen. After that I installed Plesk 10, and all went fine. After the install it says to go to http://hostname:8443, but that doesn't work at all.

When starting up the only thing I can see going wrong is:

Key file: /opt/drweb/drweb32.key - Key file was not found! (No such file or directory)
A path to a valid license key file was not specified.
Plesk authorization failed: HTTP request error [7]
Error: Plesk Software not running.
[FAILED]

All the rest starts just fine, but still port 8443 is unreachable...

Please help. Thank you.

 

[IgorG]

Did you tried to run it with

/etc/init.d/psa start

Is there any error?
Try to find a reason in /var/log/sw-cp-server/error_log

 

[TimPeeters]

This is the result

# /etc/init.d/psa start
Starting psa... done
Starting xinetd service... done
Starting named service... done
Starting mysqld service... done
Starting postgresql service... done
Starting psa-spamassassin service... done
Plesk: Starting Mail Server... already started
Starting mail handlers tmpfs storage
Starting psa... done
Starting drwebd service... failed

The log only contains "server started" and "server stopped" messages...

 

[IgorG]

What is the output of

# lsof -i tcp:8443

?

 

[TimPeeters]

# lsof -i tcp:8443
COMMAND PID USER FD TYPE DEVICE SIZE NODE NAME
sw-cp-ser 1282 sw-cp-server 7u IPv4 4603 TCP *csync-https (LISTEN)

 

[IgorG]

Try to stop DrWeb with

# /usr/local/psa/admin/sbin/drwebmng --stop

 

[TimPeeters]

Ok that's done.
After that when I do

# /etc/init.d/psa start

it says "done" instead of failed after "Starting drwebd service".
But it still doesn't work...

 

[IgorG]

What is the problem now? Could you please be more specific?

 

[TimPeeters]

That https://109.70.5.202:8443 doesn't resolve to anything...

 

[IgorG]

Seems 109.70.5.202 is not accessible now.

 

[TimPeeters]

I solved the problem in the meanwhile. It was the firewall. Strange that Plesk doesn't configure this automatically when installing...