• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion
  • Please beaware of a breaking change in the REST API on the next Plesk release (18.0.62).
    Starting from Plesk Obsidian 18.0.62, requests to REST API containing the Content-Type header with a media-type directive other than “application/json” will result in the HTTP “415 Unsupported Media Type” client error response code. Read more here

Plesk 11.5 Upgrade The requested URL returned error: 404

J

JBCollins

New Pleskian
Trying to upgrade to Plesk 11.5.30 and am getting the following error:-

Installation started in background
Checking whether the package dependencies are resolved.
Installing packages
Installing patches...
File downloading PSA_11.5.30/microupdates/MU1/common/_usr_local_psa_admin_plib_Webspace.php: Error: error during prepare patch plesk-11.5.30~patch1
Failed to download the package http://autoinstall.plesk.com/PSA_11...ommon/_usr_local_psa_admin_plib_Webspace.php:
The requested URL returned error: 404
Not all packages were installed.
Please try installing packages again later.
Please, contact product technical support.

Anyone know how i can get around this issue?
 
Got exactly the same error on a fresh Ubuntu 12.04 install (just installed it a few hours ago and tried to upgrade):

Installation started in background

Getting bootstrapper packages to installation list:
skip package 'pp11.5.30-bootstrapper-11.5.30-ubuntu12.04.build115130628.18.amd64' from component common - there is same or newer version of this package is installed (in system pp11.5.30-bootstrapper-11.5.30-ubuntu12.04.build115130628.18.amd64)
Following bootstrapper packages will be installed: (empty)
----------------

Getting packages to installation list:
skip package 'plesk-base-11.5.30-ubuntu12.04.build115130628.18.amd64' from component common - there is same or newer version of this package is installed (in system plesk-base-11.5.30-ubuntu12.04.build115130628.18.amd64)
skip package 'psa-11.5.30-ubuntu12.04.build115130628.18.amd64' from component common - there is same or newer version of this package is installed (in system psa-11.5.30-ubuntu12.04.build115130628.18.amd64)
Package psa with version '11.5.30-ubuntu12.04.build115130628.18' is available from apt
skip keypackage 'psa-11.5.30-ubuntu12.04.build115130628.18.amd64' from component common - same or newer version of this package is already installed (in system psa-11.5.30-ubuntu12.04.build115130628.18.amd64)
Following packages will be installed: (empty)
----------------
Installing patches...
FileFetcher: get file (~empty)/PSA_11.5.30/microupdates/MU1/common/_usr_local_psa_admin_plib_Webspace.php
File downloading PSA_11.5.30/microupdates/MU1/common/_usr_local_psa_admin_plib_Webspace.php: Error: error during prepare patch plesk-11.5.30~patch1
Failed to download the package http://autoinstall.plesk.com/PSA_11...ommon/_usr_local_psa_admin_plib_Webspace.php:
The requested URL returned error: 404
Not all packages were installed.
Please try installing packages again later.
Please, contact product technical support.
Click to expand...
 
It looks as though there is only an MU2 folder within the microupdates folder on parallels server. That would explain why it's giving the 404 error as there is no MU1 folder at all. Is there any way to ignore the MU1 update and force the MU2 update?
 
Same problem here when trying to upgrade:

Installation started in background
Installing patches...
File downloading PSA_11.5.30/microupdates/MU1/common/_usr_local_psa_admin_plib_Webspace.php:Error: error during prepare patch plesk-11.5.30~patch1
Failed to download the package http://autoinstall.plesk.com/PSA_11...ommon/_usr_local_psa_admin_plib_Webspace.php:
The requested URL returned error: 404
Not all packages were installed.
Please try installing packages again later.
Please, contact product technical support.

Actually most of the components are upgraded but this error comes up when trying to update with available micro update. However in the panel plesk v is 11.5.30
 
Last edited:
Problem with MU was fixed. You could install updates from autoinstall.plesk.com.
 
You must log in or register to reply here.

Similar threads

GDuck24
Issue 18.0.59 (Update #2) failing to update to 18.0.60
Replies
5
Views
727
VNick
V
WolFree
Resolved Cannot install NodeJS via Plesk Update Components
Replies
3
Views
420
Peter Debik
P
P
Resolved Update error Mod Security
Replies
6
Views
4K
Paradox
P
V
Issue Error: The installation of the package 'plesk-backend' failed with code 1603. (upgrade: Upgrading Plesk Utilities...)
Replies
2
Views
1K
VASILEIOS ANGELOPOULOS
V
S
Issue Sitejet Builder
Replies
0
Views
389
Sopherl
S
Back
Top