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Plesk 11.5 Upgrade The requested URL returned error: 404

J

JBCollins

New Pleskian
Trying to upgrade to Plesk 11.5.30 and am getting the following error:-

Installation started in background
Checking whether the package dependencies are resolved.
Installing packages
Installing patches...
File downloading PSA_11.5.30/microupdates/MU1/common/_usr_local_psa_admin_plib_Webspace.php: Error: error during prepare patch plesk-11.5.30~patch1
Failed to download the package http://autoinstall.plesk.com/PSA_11...ommon/_usr_local_psa_admin_plib_Webspace.php:
The requested URL returned error: 404
Not all packages were installed.
Please try installing packages again later.
Please, contact product technical support.

Anyone know how i can get around this issue?
 
Got exactly the same error on a fresh Ubuntu 12.04 install (just installed it a few hours ago and tried to upgrade):

Installation started in background

Getting bootstrapper packages to installation list:
skip package 'pp11.5.30-bootstrapper-11.5.30-ubuntu12.04.build115130628.18.amd64' from component common - there is same or newer version of this package is installed (in system pp11.5.30-bootstrapper-11.5.30-ubuntu12.04.build115130628.18.amd64)
Following bootstrapper packages will be installed: (empty)
----------------

Getting packages to installation list:
skip package 'plesk-base-11.5.30-ubuntu12.04.build115130628.18.amd64' from component common - there is same or newer version of this package is installed (in system plesk-base-11.5.30-ubuntu12.04.build115130628.18.amd64)
skip package 'psa-11.5.30-ubuntu12.04.build115130628.18.amd64' from component common - there is same or newer version of this package is installed (in system psa-11.5.30-ubuntu12.04.build115130628.18.amd64)
Package psa with version '11.5.30-ubuntu12.04.build115130628.18' is available from apt
skip keypackage 'psa-11.5.30-ubuntu12.04.build115130628.18.amd64' from component common - same or newer version of this package is already installed (in system psa-11.5.30-ubuntu12.04.build115130628.18.amd64)
Following packages will be installed: (empty)
----------------
Installing patches...
FileFetcher: get file (~empty)/PSA_11.5.30/microupdates/MU1/common/_usr_local_psa_admin_plib_Webspace.php
File downloading PSA_11.5.30/microupdates/MU1/common/_usr_local_psa_admin_plib_Webspace.php: Error: error during prepare patch plesk-11.5.30~patch1
Failed to download the package http://autoinstall.plesk.com/PSA_11...ommon/_usr_local_psa_admin_plib_Webspace.php:
The requested URL returned error: 404
Not all packages were installed.
Please try installing packages again later.
Please, contact product technical support.
Click to expand...
 
It looks as though there is only an MU2 folder within the microupdates folder on parallels server. That would explain why it's giving the 404 error as there is no MU1 folder at all. Is there any way to ignore the MU1 update and force the MU2 update?
 
Same problem here when trying to upgrade:

Installation started in background
Installing patches...
File downloading PSA_11.5.30/microupdates/MU1/common/_usr_local_psa_admin_plib_Webspace.php:Error: error during prepare patch plesk-11.5.30~patch1
Failed to download the package http://autoinstall.plesk.com/PSA_11...ommon/_usr_local_psa_admin_plib_Webspace.php:
The requested URL returned error: 404
Not all packages were installed.
Please try installing packages again later.
Please, contact product technical support.

Actually most of the components are upgraded but this error comes up when trying to update with available micro update. However in the panel plesk v is 11.5.30
 
Last edited:
Problem with MU was fixed. You could install updates from autoinstall.plesk.com.
 
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