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Plesk 12.5 panel migrator error - There is no shared IPv4 address on target Plesk

RudyK

New Pleskian
Hi,

I'm trying to test data migration from our production Plesk 12.5.30 server to our DR server using the 'panel-migrator' command line utility. When I run a test migration of a couple of domains I get the following error:


└ Source server 'pfu'

├ Reseller 'xxx'
│ │
│ └ Client 'xxx'
│ │
│ └ Subscription 'xxx'
│ │
│ └ error: There is no shared IPv4 address on target Plesk. Subscription can not be migrated.
│ Fix Plesk configuration so there is at least one shared IPv4 address

└ Client 'yyy'

└ Subscription 'yyy'

└ error: There is no shared IPv4 address on target Plesk. Subscription can not be migrated.
Fix Plesk configuration so there is at least one shared IPv4 address

[2016-01-05 21:13:52][INFO] The report was saved into the file /usr/local/psa/var/modules/panel-migrator/sessions/migration-session/convert_report_tree.2016.01.05.21.13.52
[2016-01-05 21:13:53][ERROR] Failed to perform action: Convert clients and subscriptions
Cause: Unable to continue migration until there are no issues at 'error' level in pre-migration checks.Please review pre-migration tree above and fix the errors. You can also use --ignore-pre-migration-errors command- line option if you're sure what you are doing.
That is a critical error, migration was stopped.

What is meant by 'shared IPv4 address' and how do I add to my target server which is an Amazon AWS pay-as-you-go subscription with a fixed IP address.

Thank you!
 
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