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Resolved Plesk 18.0.44_3 repository error

JVG

Basic Pleskian
Server operating system version
Debian 9.13
Plesk version and microupdate number
18.0.44 update 3
Hi,

I have a legacy server running Debian 9.13 with Plesk version18.0.44-3 (the last one available for the OS), and this morning I got this email:

2023-03-29 06:25:13 INFO: pum is called with arguments: ['--list', '--repo-info', '--json']
2023-03-29 06:25:16 ERROR: E:The repository 'http://autoinstall.plesk.com/pool/PSA_18.0.44_9078 stretch Release' does no longer have a Release file.
2023-03-29 06:25:16 ERROR: Exited with returncode 1

I understand not being able to update Plesk, as the OS is not supported anymore, BUT now I can't Add/Remove components because that tab on the Plesk Update section under Tools & Settings section is disabled.

The strange thing is that I have locally an even older server with Plesk Onyx 17 and the Add/Remove tab is active.
 
Either way, Debian 9 is long end of life and cannot be used with Plesk any longer. Please migrate to a newer operating system, e.g. using Plesk Migrator or backup/restore.
 
Either way, Debian 9 is long end of life and cannot be used with Plesk any longer. Please migrate to a newer operating system, e.g. using Plesk Migrator or backup/restore.

I understand that, my issue is with Add/Remove components.

Again, in an older OS (Ubuntu 12 in that case) with Plesk Onyx 17.0.17 it still is possible.

The plesk.list repository on the old Ubuntu is this:
autoinstall.plesk.com/ubuntu/PSA_17.0.17 precise extras

On the Debian 9 is this:
autoinstall.plesk.com/pool/PSA_18.0.44_9078/ stretch extras

I understand removing it from /pool/ as it is unsupported but in autoinstall.plesk.com/debian/ the last one is PSA_18.0.14, so maybe it should be there?
 
Hello!

We store latest available versions for EOL'ed OSes of Plesk Obsidian in https://autoinstall-archives.plesk.com. To Add/Remove component on such OS you can run in console:

plesk installer --source https://autoinstall-archives.plesk.com

Or, you can configure source via /root/.autoinstallerrc file by adding (or modifying existing source):
SOURCE = https://autoinstall-archives.plesk.com

In case you have problems with SSL, you can use http endpoint
 
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Hello!

We store latest available versions for EOL'ed OSes of Plesk Obsidian in https://autoinstall-archives.plesk.com. To Add/Remove component on such OS you can run in console:

plesk installer --source https://autoinstall-archives.plesk.com

Or, you can configure source via /root/.autoinstallerrc file by adding (or modifying existing source):
SOURCE = https://autoinstall-archives.plesk.com

In case you have problems with SSL, you can use http endpoint

Thanks I will try that.

Just to be clear, that won't reinstall anything but just enable the Add Components here?:
1680104627875.png
 
Thanks I will try that.

Just to be clear, that won't reinstall anything but just enable the Add Components here?:
Yes, it will enable Add Components and Update Components (if you are not up2date). If you are worry, plesk installer --source do that only for single autoinstaller session.

I also agree with Peter, that Debian 9.0 is EOL'ed and insecure, so it must be good idea to migrate to new OS, or dist-upgrade to Debian 10
 
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Reactions: JVG
Hello!

We store latest available versions for EOL'ed OSes of Plesk Obsidian in https://autoinstall-archives.plesk.com. To Add/Remove component on such OS you can run in console:

plesk installer --source https://autoinstall-archives.plesk.com

Or, you can configure source via /root/.autoinstallerrc file by adding (or modifying existing source):
SOURCE = https://autoinstall-archives.plesk.com

In case you have problems with SSL, you can use http endpoint

Hi,

I am on Debian 9.13 with Plesk Obsidian Version 18.0.44

I really need to use Mail Import in theses conditions, so I try to use the archives URL.

Installing "Site Import" extension failed with the following errors: see attached file.

Can you, PLEASE, help me with that?

I know that Debian 9 is EOL since months.
We planned to move to another up to date Server/Plesk but for now, i need to make it work.

Thank you.
 

Attachments

  • plesk-installation-log.pdf
    68 KB · Views: 5
Hi,

I am on Debian 9.13 with Plesk Obsidian Version 18.0.44

I really need to use Mail Import in theses conditions, so I try to use the archives URL.

Installing "Site Import" extension failed with the following errors: see attached file.

Can you, PLEASE, help me with that?

I know that Debian 9 is EOL since months.
We planned to move to another up to date Server/Plesk but for now, i need to make it work.

Thank you.
Hello!

Am I right that you install extension via Plesk Installer ? If yes - try to run it with following command:
Code:
plesk installer --source http://autoinstall-archives.plesk.com

If this doesn't help, please replace autoinstall.plesk.com to autoinstall-archives.plesk.com in /etc/apt/sources.list.d/plesk.list, and install extension via CLI:

Code:
plesk bin extension --install site-import
 
Hello!

Am I right that you install extension via Plesk Installer ? If yes - try to run it with following command:
Code:
plesk installer --source http://autoinstall-archives.plesk.com

If this doesn't help, please replace autoinstall.plesk.com to autoinstall-archives.plesk.com in /etc/apt/sources.list.d/plesk.list, and install extension via CLI:

Code:
plesk bin extension --install site-import

Hi @mizar

Sorry for the delay and thnaks for your help.

Unfortunately, nothing helped.
I replaced autoinstall.plesk.com to autoinstall-archives.plesk.com in /etc/apt/sources.list.d/plesk.list

Then install via CLI:
Code:
plesk bin extension --install site-import

But still got errors during install : Please see attached PDF.

Which result in error like the following when using:
Code:
ERROR: Zend_Config_Exception: file_get_contents(/opt/psa/var/modules/site-import/sessions/mail-migration-44/config.ini): failed to open stream: No such file or directory (Config.php:352)

Any idea?
 

Attachments

  • site_import_errors.pdf
    43.6 KB · Views: 2
Hi @mizar

Sorry for the delay and thnaks for your help.

Unfortunately, nothing helped.
I replaced autoinstall.plesk.com to autoinstall-archives.plesk.com in /etc/apt/sources.list.d/plesk.list

Then install via CLI:
Code:
plesk bin extension --install site-import

But still got errors during install : Please see attached PDF.

Which result in error like the following when using:
Code:
ERROR: Zend_Config_Exception: file_get_contents(/opt/psa/var/modules/site-import/sessions/mail-migration-44/config.ini): failed to open stream: No such file or directory (Config.php:352)

Any idea?
Hello,

According with the log, extension installation failed on apt-get command. It seems, you have a problems with OS repos, the stretch release seems removed for it.
Code:
E: The repository 'http://debian.mirrors.ovh.net/debian stretch Release' does no longer have a
Release file.

E: The repository 'http://debian.mirrors.ovh.net/debian stretch-updates Release' does no longer
have a Release file.

E: The repository 'https://packages.sury.org/php stretch Release' does no longer have a Release
file.

I propose to:
* Comment stretch-updates repository, as I know it was removed
* Switch from debian.mirrors.ovh.net to archive.debian.org
* Comment packages.sury.org, it seems the stretch has been removed from the repository

then reinstall extension once more.

Thanks,
 
I propose to:
* Comment stretch-updates repository, as I know it was removed
* Switch from debian.mirrors.ovh.net to archive.debian.org
* Comment packages.sury.org, it seems the stretch has been removed from the repository

then reinstall extension once more.

Thank you @mizar for the reply (Should check account config because I did not get the notification...)

I need one more advice before trying this: where should I comment/switch old repository? In /etc/apt/sources.list.d/plesk.list?
 
> I need one more advice before trying this: where should I comment/switch old repository? In /etc/apt/sources.list.d/plesk.list?
/etc/apt/sources.list.d/plesk.list will be updated by Plesk installer. You need to change in other apt lists: /etc/apt/sources.list, /etc/apt/sources.list.d/
 
> I need one more advice before trying this: where should I comment/switch old repository? In /etc/apt/sources.list.d/plesk.list?
/etc/apt/sources.list.d/plesk.list will be updated by Plesk installer. You need to change in other apt lists: /etc/apt/sources.list, /etc/apt/sources.list.d/
Hi! I was able to enable "Add/Remove components" options.
I was also able to add PHP 8 hosting option in anticipation of our next server change.

The site import install error is still here.
I hope I will be able to use it on our next server to import data from the old one.
 
To put an end to this (for my personal case), I acquired a new server (Debian 12) and I did not use Site Import and I did a clean installation of my websites.

I thank you all for your assistance and availability.
 
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