• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
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Plesk 8.0.1 > Retrieve Keys page showing up blank

S

skycatcher

Guest
Hello,

I'm starting to worry. Plesk didn't auto-update my key this time and when I click on retrieve keys in the CP I get a blank page.

No messages or anything.


Any idea how I can fix this or what would cause a blank php page?


EDIT: this is from an error log:

PHP:
Activation request for 'sapp-PPWSE-1' added
Key error: body not found
Read from file /usr/local/psa/tmp/app-data.d/psy failed
System error 21: Is a directory
Key read failed
System error 25: Inappropriate ioctl for device
*** glibc detected *** double free or corruption (!prev): 0x08b129e8 ***
[32628] EACCELERATOR: PHP crashed on opline 51 of dokeyupdate() at /usr/local/psa/admin/htdocs/server/key_update.php:19

[Sat Nov  4 11:42:02 2006] [notice] child pid 32628 exit signal Aborted (6)
[Sat Nov  4 11:42:02 2006] [notice] child pid 32649 exit signal Aborted (6)
 
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