1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Plesk 8.1.1 Issue

Discussion in 'Plesk for Windows - 8.x and Older' started by ChrisO@, May 11, 2007.

  1. ChrisO@

    ChrisO@ Guest


    After upgrading to Plesk 8.1.1 from 7.6.1 we have been experiencing a lot of problmes. When trying to use the search function on the desktop it gives an error :

    The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support so that we could help you as soon as possible.

    Additional Information

    Unknown or inappropriate locator: shared-ssl
    ---------------------- Debug Info -------------------------------
    0: d:\Program Files\SWsoft\Plesk\admin\plib\UIPointer.php:187
    UIPointer->loadChildClass(string 'shared-ssl')
    1: d:\Program Files\SWsoft\Plesk\admin\plib\UIPointer.php:161
    UIPointer->append(string 'shared-ssl')
    2: d:\Program Files\SWsoft\Plesk\admin\plib\class.DomainsForm.php:246
    DomainsForm->assign(object of type DomainsList, object of type Client, object of type ClientPermissions)
    3: D:\Program Files\SWsoft\Plesk\admin\htdocs\domains\domains.php3:265
    require(string 'D:\Program Files\SWsoft\Plesk\admin\htdocs\domains\domains.php3')
    4: D:\Program Files\SWsoft\Plesk\admin\htdocs\plesk.php:19

    Does anyone have some davice as how to fix this?
  2. OlegB

    OlegB Guest

    It seems Plesk update did not complete fully. Please check
    D:\Program Files\SWsoft\Plesk\admin\plib\uipointer_list.php

    If it differs from attached one (it's the original file of Plesk8.1.1), replace the file on the server with attached one.
  3. ChrisO@

    ChrisO@ Guest

    Where is the attached one? Or where can I get it?
  4. OlegB

    OlegB Guest

    Hm, attached file exceeds allowed attachment size 102400 bytes. You can try to rename the file uipointer_list.php and run Plesk Repair via Add/Remove programs > Plesk > Change > Repair.
    It should recover the original one.