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Plesk 8.1 Login Error Message

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Daniel Bailey

Guest
Hello,

I am new to Plesk, we have version 8.1 installed, and today I tried to log in to our server and got this from the login page:

ERROR: PleskMainDBException
DB query failed: Unknown error

0: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:211
db_query(string 'set names utf8')
1: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:585
reconnect()
2: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:566
db_connect()
3: C:\Program Files\SWsoft\Plesk\admin\auto_prepend\auth.php3:69


I have gone through the forums looking for something similar but to no avail. Is there anyone out there who has experienced this? I would just like to know how I can get back to the admin login page and from there actually into plesk to monitor our domains. Thank you for any help!

P.S. I am a web designer, not an admin, but unfortunately the person who set this up is not here and I am attempting to learn this stuff, so bear with me if I ask silly questions. Thanks,
 
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