• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Plesk 9.2.1 won't update itself

jonium

Basic Pleskian
Hello,
I found some errors my server's Plesk event logs like this:

Tipo evento: Errore
Origine evento: Plesk: Plesk Auto Updater
Categoria evento: Nessuno
ID evento: 0
Data: 08/12/2010
Ora: 0.00.04
Utente: N/D
Computer: ********
Descrizione:
System.Exception: The remote name could not be resolved: 'pleskwin.download.swsoft.com' http://pleskwin.download.swsoft.com/Plesk/Autoupdate/420FF3A6-FF3D-4B04-A9F2-896B2692EFB7.xml.crc
at PleskUpdater.Updater.check()
at PleskUpdater.App._Main(String[] args)

It seems that Plesk doesn't Autoupdate itself.
If I ping pleskwin.download.swsoft.com from the server I get: ne.edgecastcdn.net
The O.S. is Windows Server 2003 R2 - Standard x64 Edition - Service Pack 2
 
Looks like your nameservers can't resolve hostname pleskwin.download.swsoft.com

It should be:

$ host pleskwin.download.swsoft.com
pleskwin.download.swsoft.com is an alias for ne.edgecastcdn.net.
ne.edgecastcdn.net has address 72.21.81.253

Just add record to your C:\WINDOWS\system32\drivers\etc\hosts

72.21.81.253 pleskwin.download.swsoft.com

and try upgrade again.
 
Back
Top