Plesk 9.2.2 / Deleted Administration Client

[FranzC]

Hi,

I delete the Administrator client from the PSA database by hand.

When I open my plesk (http://server:8443/) I got the following message:

ERROR: PleskFatalException
Administrator client not found

Additionally, an exception has occurred while trying to report this error: PleskFatalException
Administrator client not found

0: UserAdmin.php:78
UserAdmin::getAdminClient()
1: elements.php3:932
getCustomPageTitle(object of type UserNone)
2: elements.php3:884
getPleskTitle()
3: login.php3:23

But I have a backup and I try to restore the backup with the command: /usr/local/psa/bin/pleskrestore --restore backup_info_0910011925.xml -level server -license -verbose but I always receive the following massage:

PHP Fatal error: Class 'PleksUserException' not found in /usr/local/psa/admin/plib/backup/cuPleskRestore.php on line 681

Is there any way to add the Administrator client by hand?
Where can I find the PSA database in the Plesk 9.2.2 backup?
And in which table is the Administrator client?

I hope someone can help me. Thank you.

Bye,
Franz

 

[Nataliya Zagr]

Hello Franz,

Please, login to Parallels Plesk Panel (PP) database and check if the admin account has type 'admin', not 'client':

# mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa

mysql> select id,type,login from clients where id=1;
+----+-------+-------+
| id | type | login |
+----+-------+-------+
| 1 | admin | admin |
+----+-------+-------+
1 row in set (0.00 sec)

Thank you

 

[FranzC]

Thank you!

Bye,
Franz