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Plesk 9.3 error when generate CSR

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by PersianC, Feb 14, 2010.

  1. PersianC

    PersianC Guest

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    Hello,

    When I want to generate a Certificate Signing Request in Plesk, I get this error:

    Unable to create CSR: openssl failed:

    --------------------------------------------------------------------------------

    0: CertificatePropertiesUIPointer.php:106
    CertificatePropertiesUIPointer->accessItemAdd(string 'POST', NULL null)
    1: CertificatePropertiesUIPointer.php:18
    CertificatePropertiesUIPointer->accessItem(string 'POST', NULL null)
    2: UIPointer.php:596
    UIPointer->access(string 'POST')
    3: plesk.php:38
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    I have forwarded it to developers for the further investigation. I will update this thread with results as soon as I receive it.
     
  3. IgorG

    IgorG Forums Analyst Staff Member

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    Developers wants to know following details:

    OS, version, upgrades history, inside Virtuozzo container or not. Role and complete steps to reproduce.
     
  4. PersianC

    PersianC Guest

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    hello,
    sorry for late, I didn't received notify email!

    OS: Debian 5 (Lenny) 64bit:
    uname: Linux servername 2.6.18-164.9.1.el5xen #1 SMP Tue Dec 15 21:31:37 EST 2009 x86_64 GNU/Linux
    plesk 9.3 (no upgrade history)
    Xen box, no Virtuozzo container

    reproduce:
    - click on the Domains in plesk right menu
    - select domain
    - click SSL Certificates
    - click Add SSL Certificates
    - enter Certificate details such as Certificate Name, location, state, email...
    - click Request button

    result page:
    ERROR: PleskFatalException
    Unable to create CSR: openssl failed:

    --------------------------------------------------------------------------------

    0: CertificatePropertiesUIPointer.php:106
    CertificatePropertiesUIPointer->accessItemAdd(string 'POST', NULL null)
    1: CertificatePropertiesUIPointer.php:18
    CertificatePropertiesUIPointer->accessItem(string 'POST', NULL null)
    2: UIPointer.php:596
    UIPointer->access(string 'POST')
    3: plesk.php:38
     
  5. IgorG

    IgorG Forums Analyst Staff Member

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    Ok, thank you. I have forwarded it to developers. Let's wait their answer.
     
  6. PersianC

    PersianC Guest

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    still waiting for a solution :( is it possible to generate CSR and install SSL Cert outside Plesk?
     
  7. IgorG

    IgorG Forums Analyst Staff Member

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    Problem still under developer's investigation. I will update this thread with any results as soon as I receive it.
     
  8. IgorG

    IgorG Forums Analyst Staff Member

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    Developers still can't reproduce this issue. Could you please provide us with output of following commands:

     
    Last edited: Mar 24, 2010
  9. PersianC

    PersianC Guest

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  10. IgorG

    IgorG Forums Analyst Staff Member

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    Thank you. I have forwarded it to developers.
     
  11. IgorG

    IgorG Forums Analyst Staff Member

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    Developers can't reproduce it on Ubuntu 8 with Xen and Ubuntu 8.04 x64 as a guest OS. And can't reproduce it on Ubuntu 8 with Xen and Debain 4 as a guest OS with latest ssl packets.
    Could you please provide us with exactly values of each field which you have filled.
     
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