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Plesk 9.3 error when generate CSR

P

PersianC

Guest
Hello,

When I want to generate a Certificate Signing Request in Plesk, I get this error:

Unable to create CSR: openssl failed:

--------------------------------------------------------------------------------

0: CertificatePropertiesUIPointer.php:106
CertificatePropertiesUIPointer->accessItemAdd(string 'POST', NULL null)
1: CertificatePropertiesUIPointer.php:18
CertificatePropertiesUIPointer->accessItem(string 'POST', NULL null)
2: UIPointer.php:596
UIPointer->access(string 'POST')
3: plesk.php:38
 
I have forwarded it to developers for the further investigation. I will update this thread with results as soon as I receive it.
 
Developers wants to know following details:

OS, version, upgrades history, inside Virtuozzo container or not. Role and complete steps to reproduce.
 
Developers wants to know following details:

OS, version, upgrades history, inside Virtuozzo container or not. Role and complete steps to reproduce.

hello,
sorry for late, I didn't received notify email!

OS: Debian 5 (Lenny) 64bit:
uname: Linux servername 2.6.18-164.9.1.el5xen #1 SMP Tue Dec 15 21:31:37 EST 2009 x86_64 GNU/Linux
plesk 9.3 (no upgrade history)
Xen box, no Virtuozzo container

reproduce:
- click on the Domains in plesk right menu
- select domain
- click SSL Certificates
- click Add SSL Certificates
- enter Certificate details such as Certificate Name, location, state, email...
- click Request button

result page:
ERROR: PleskFatalException
Unable to create CSR: openssl failed:

--------------------------------------------------------------------------------

0: CertificatePropertiesUIPointer.php:106
CertificatePropertiesUIPointer->accessItemAdd(string 'POST', NULL null)
1: CertificatePropertiesUIPointer.php:18
CertificatePropertiesUIPointer->accessItem(string 'POST', NULL null)
2: UIPointer.php:596
UIPointer->access(string 'POST')
3: plesk.php:38
 
Ok, thank you. I have forwarded it to developers. Let's wait their answer.
 
still waiting for a solution :( is it possible to generate CSR and install SSL Cert outside Plesk?
 
Problem still under developer's investigation. I will update this thread with any results as soon as I receive it.
 
Developers still can't reproduce this issue. Could you please provide us with output of following commands:

# openssl genrsa -des3 -out ca.key 1024
# openssl req -new -x509 -days 1001 -key ca.key -out ca.cer
# dpkg -l
 
Last edited:
Developers can't reproduce it on Ubuntu 8 with Xen and Ubuntu 8.04 x64 as a guest OS. And can't reproduce it on Ubuntu 8 with Xen and Debain 4 as a guest OS with latest ssl packets.
Could you please provide us with exactly values of each field which you have filled.
 
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