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Plesk 9.5.4 -> 10.4.4 migration: not transitioning 2 customers

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by CyberT, Jul 17, 2012.

  1. CyberT

    CyberT Guest

    Hello everybody,

    I've migrated a server of a customer from Plesk 9.5.4 to 10.4.4. Right after that migration you get the message that you need to update the clients to the new business model of Plesk 10.4.4. For almost all clients this worked and was there no problem. Except for 2. When I open these customers in the Transition tool I notice that they have the text "-1 (overuse)" in the "Domain limits" column. When I migrate these customers Plesk tells me that the transition is done without problem, but in fact it just doesn't do anything. These clients stay in need of transitioning.

    What does that "-1 (overuse)" mean? I can't find any reference to it on the internet. How do I get these customers transitioned?
  2. abdi

    abdi Platinum Pleskian

    May 14, 2006
    Likes Received:
    -1 is unlimited resources ...Try editing there subscription by setting them to the service plans you have and then try the transition ...