• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Plesk backup hangs

CosminM

New Pleskian
Hello,

I noticed that for a while my plesk backup task keeps hanging. After I kill the process, the summary backup log sais:
Phase 2/2: packing data
/bin/tar: ./error_log: file changed as we read it
/bin/tar: ./access_log: file changed as we read it
/bin/tar: ./error_log: file changed as we read it
07:06:14 ERROR Failed to create MIME message

I haven't managed to find any detailed information about that error, I hope someone from here can give me a hand.
Thank you!
 
Hello,

Please, check permissions on backup folder and it's sub folders. Right permissions are:

grep DUMP_D /etc/psa/psa.conf | awk '{print "ls -ld "$2}' | sh
drwxr-x--- 7 psaadm psaadm /var/lib/psa/dumps

Also make sure that is is enough free disk space on dump partition.

Please, check the following article for more information:

http://kb.odin.com/en/1335

Thank you
 
Hello,
Thank you for your reply. The permissions are ok, it works just like this on another server, Plesk 8.6 too.
The root backup cron is:
30 0 * * thu /usr/local/psa/bin/pleskbackup -v all --skip-logs /backup/becks_backup_`/bin/date "+\%Y\%m\%d\%H\%M"`
/backup is a NFS mounted partition and its permissions are:
drwxr-xr-x 2 root root 14 Oct 1 00:07 backup

Any ideas?
 
Edit: the actual backup file is writen, but i doubt it is clean and uncorrupted since the process backup hangs for hours..
 
Back
Top