Plesk Backup Site Builder Problem

[jonesJunior3]

Hi ,

I have an issue with Plesk Backup,auto backup move the backup to the remote location via FTP using Plesk Schedule task.

I am using Plesk 11

Backup completes but always with below warning:

<?xml version="1.0" encoding="utf-8"?>
<execution-result status="warnings">
<object name="server" type="server">
<message severity="error" id="8ac90d7c-aeba-4486-a252-76df2264a7dd" code="InformationalException">
<description>Unable to backup server Site Builder content</description>
<message severity="error" code="UtilExecutionException">
<description>Error in execute ''"C:\Program Files (x86)\Parallels\Plesk\sb\utils\bru.php" --backup --log=stdout --target=server_settings --file="C:\Program Files (x86)\Parallels\Plesk\PrivateTemp\tmp38178.tmp"':
Could not open input file: C:\Program Files (x86)\Parallels\Plesk\sb\utils\bru.php
</description>
</message>
</message>
</object>
</execution-result>-------------- End print backup log hire --------------

 

[IgorG]

Such issue with Sitebuilder may takes a place when Sitebuilder is not installed or installed incorrectly, please check if Sitebuilder files exist, we have the following structure:
C:\Parallels\Plesk\sb>dir
Directory of C:\Parallels\Plesk\sb

05/30/2012 01:00 PM <DIR> .
05/30/2012 01:00 PM <DIR> ..
11/02/2011 11:03 AM 5 .revision
05/18/2012 11:16 AM 1,823 config
05/18/2012 11:15 AM <DIR> htdocs
05/18/2012 11:15 AM <DIR> include
05/18/2012 11:15 AM <DIR> resources
05/18/2012 11:14 AM <DIR> sites
05/30/2012 12:44 PM <DIR> tmp
05/18/2012 11:16 AM <DIR> utils
2 File(s) 1,828 bytes
8 Dir(s) 2,981,148,672 bytes free

Also please check that Sitebuider database exists.

 

[jonesJunior3]

How do I reinstall site builder?
its not an option in ai?

 

[IgorG]

Try to reinstall:
download http://autoinstall-win.pp.parallels.../dist-msi-Microsoft-2003-i386/sitebuilder.msi
msiexec /i sitebuilder.msi /l*v inst.log ADDLOCAL=ALL ALLUSERS=1 ARPSYSTEMCOMPONENT=1 REBOOT=R