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Plesk Billing SSO Won't connect

O

OllieM

Guest
Hi

I get the following error when trying to connect billing to the panel....any ideas?

Ollie

Error: Sync error: Failed to register the panel in SSO: The following SSO error occurred: Forbidden (HTTP code: 403)
Please resolve the problem manually and retry to sync this panel.
 
Still have the same problem.

The error is shown whilst trying to run the update hostname command

Ollie
 
Yeah same issue for me.
Have managed to login to the Business and Billing panels manually, however when trying to sync in the Billing panels it gives me this error.

Output from the suggested article.
Try to fix config for Customer & Business Manager.. [ OK ]
Try to fix DB for Customer & Business Manager.. [ OK ]
Try to fix access from Plesk Panel instances to Customer & Business Manager:
* Local Parallels Plesk Panel server.. [ OK ]
Try to fix SSO server..[ OK ]
Try to fix SSO in Plesk Panel instances:
* Local Parallels Plesk Panel server.. [ ERROR ]: The following SSO error occurred: Forbidden (HTTP code: 403)
 
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