Issue Plesk CTM Breached

[TerryScott]

Hi all, I am new to Plesk, I hope I have posted this in the right place.
I have a Plesk server set up, the only thing I have done so far is set up some email addresses, I haven't even changed the DNS to point at these yet, just set them up so they are ready.
I am getting a lot of these messages via email and text:

IP: [removed]

Type: mem

Low Limit: 0

High Limit: 80

Current: 94

I am really at a loss how to find the issue and fix this, so here I am asking the experts!
Thanks
Terry

 

[Brujo]

seems that the Advanced Monitoring/Health Monitor reports an alert, in your case it seems the memory was used more then the threshold is configured therefor go to your Plesk panel and check your config

https://docs.plesk.com/en-US/obsidi...ics-and-monitoring/advanced-monitoring.68886/

 

[TerryScott]

Hi there, thanks for the reply, I do not see
Advanced Monitoring
Anywhere in the menus, can you help?
Thanks
terry

 

[IgorG]

@TerryScott what is your Plesk version? Advanced Monitoring became available since Plesk Obsidian 18.0.19

 

[AYamshanov]

Hi TerryScott,

IgorG is right. In Plesk Obsidian, Advanced Monitoring should be in the left menu. If you can't see it, it means it is not installed.

In Plesk Onyx, you need to check Health Monitoring (Configuring Alarms, Trends, and Email Notifications). or maybe are you using WatchDog extension (Configuring Watchdog Settings)? It could be found in the list of installed extensions.

 

[TerryScott]

Hi all, thanks for the replies and your patience.
I am a little confused as you can probably tell, I see no Watchdog, or availability of that in the Extensions.
I don't see the option to download Advanced Monitoring either, or even the Health Monitor.

This is a new server with all the updates applied as far as I can see, I have attached a screenshot of the menu I see, does this help at all?
Again, thank you
Terry

 

[IgorG]

I don't see the option to download Advanced Monitoring either, or even the Health Monitor.

Tools & Settings > Updates:

 

[TerryScott]

Thanks!
I have Tool & Settings > Updates & Upgrades, however when I click that it times out.
I have put a support ticket into the web host to see what's up
Thanks again
Terry

 

[IgorG]

when I click that it times out.

Make sure that port 8447 is not firewalled.