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Plesk database corrupted

Kevin K.

New Pleskian
Hello everyone,

since three days I am trying to solve the issue, that the database Plesk uses on my server gets broken again and again. The last times the issue appeared it was possible to solve the problem via the Plesk Reconfigurator, but now it seems that the issue extended. The machine I was running Plesk on is a Windows Server 2012 R2. The issue occured suddenly, so I did not install any software recently that my have been the reason of my issue.

My problem is, that Plesk is not anymore reachable via http publishing service. I have ckeced the plesk services and found that plesksvr and PopPassD could not been started. Via web access the error output is

ERROR: Exception: Unable to get administrator password: The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\P_6a2d4821-cb11-4f5c-8441-be4fcedeaf13<br> at (Con::ClientOverlappedPipe::create line 503)<br> at get shared instance of PleskSrvClient(PleskSrvClient::getInstance line 344)<br> at (zif_get_admin_password line 277) (Helper.php:68)

and

ERROR: Uncaught exception 'Exception' with message 'Unable to execute proc_open: The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\I_fc550607-6136-4392-84e5-42e8a987b20c
at (Con::ClientOverlappedPipe::create line 503)
at (zif_plesk_proc_open line 1097)' in C:\Parallels\Plesk\admin\plib\common_func.php3:363 Stack trace: #0 C:\Parallels\Plesk\admin\plib\common_func.php3(363): plesk_proc_open('C:\\Parallels\\Pl...', Array, NULL, Array) #1 C:\Parallels\Plesk\admin\plib\common_func.php3(173): proc_open_exec('C:\\Parallels\\Pl...', Array) #2 C:\Parallels\Plesk\admin\plib\common_func.php3(95): util_exec('send-error-repo...', Array, Array, 'proc_open', 'C:\\Parallels\\Pl...') #3 C:\Parallels\Plesk\admin\plib\Os.php(91): smart_exec('send-error-repo...', Array, 'proc_open') #4 C:\Parallels\Plesk\admin\plib\CommonPanel\Exception.php(322): Os::exec('send-error-repo...', Array, 'proc_open') #5 C:\Parallels\Plesk\admin\plib\CommonPanel\Exception.php(168): CommonPanel_Excep (common_func.php3:363)


I hav ealso verified the service settings of 'plesksrv' via command:
C:\Users\<username>>sc query plesksrv

SERVICE_NAME: plesksrv
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

C:\Users\<username>>sc qfailureflag plesksrv
[SC] QueryServiceConfig2 ERFOLG

SERVICE_NAME: plesksrv
FAILURE_ACTIONS_ON_NONCRASH_FAILURES: FALSE

C:\Users\<username>>sc queryex plesksrv

SERVICE_NAME: plesksrv
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :

C:\Users\<username>>sc qc plesksrv
[SC] QueryServiceConfig ERFOLG

SERVICE_NAME: plesksrv
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Parallels\Plesk\admin\bin\plesksrv.exe -run
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Plesk Management Service
DEPENDENCIES :
SERVICE_START_NAME : LocalSystem

C:\Users\<username>>sc qprotection plesksrv
[SC] QueryServiceConfig2 ERFOLG
SCHUTZEBENE DES DIENSTS "plesksrv": KEINE.

C:\Users\<username>>sc start plesksrv
[SC] StartService FEHLER 1058:

Der angegebene Dienst kann nicht gestartet werden. Er ist deaktiviert oder nicht mit aktivierten Geräten verbunden.


The database configured for Plesk shall be MySQL, found in registry key HKLM\...\config\PLESK_DATABASE_PROVIDER_NAME.

Try to restart Plesk's services end up in all Plesk services alive except "Plesk Management Service" (the service issue as checked and described above) and Plesk PopPass Service (PopPassD). In Plesk's UI the services simply not gets marked as started. Trying to start these services seperately via command sc or Windows Services UI reported the error on startup
plesksrv: [SC] StartService FEHLER 1058: Der angegebene Dienst kann nicht gestartet werden. Er ist deaktiviert oder nicht mit aktivierten Geräten verbunden.
(translated: StartService ERROR 1058: The service could not been started. It's deactivated or not connected to aktive devices.)
PopPassD: [SC] StartService FEHLER 1068: Der Abhängigkeitsdienst oder die Abhängigkeitsgruppe konnte nicht gestartet werden.
(translated: StartService ERROR 1068: The required services or required group of services could not been started.)


I guess this issue realtes to an overload of Plesk's database, caused by Plesk's mail services. The servers domain is kevinkirchhof.de but DNS MX records for *@kevinkirchhof.de are kept by another mail server infront. Plesk instead shall serve the domains *@kevin-kirchhof.de, *@kevinkirchhof.com and *@kevinkirchhof.eu. Though some services on the machine using *@kevinkirchhof.de as email sender adress. The services useing Java and PHP classes to connect to Plesk's Mail Enable SMTP server. I guess tht this server tries to send email with sender adress *@kevinkirchhof.de which ends up in error states - I've never received an email sent by the other services using Plesk's email feature. Could that be the reason why Plesk's database got corrupted time by time and now is not reachable anymore?
The only thing I didn try is to restart the machine. I hope not to have to restart my machine, becuase its system of production. Or do you have any other further hints for me how to fix this issue?

Strange as well is that the Plesk Management Service has been markt for deletion, taken out of the Event Log. Is that normal? Event Log for plesksrv:
The specified service has been marked for deletion. (Error code 1072) at DeleteService

at (service::unInstallService line 753)

at execute console command -install(vconsoleapp::start line 100)

at execute C:\Parallels\Plesk\admin\bin\plesksrv.exe -install(vconsoleapp::run line 117)


Execute file name: C:\Parallels\Plesk\admin\bin\plesksrv.exe



In Summary:
Restart Plesk services through Plesk UI: failed
Restart Plesk services through Windows Services UI: failed
Restart Plesk services through command sc: failed
Repair Plesk installation with Plesk Reconfigurator: failed
Repair Plesk installation with Plesk Reconfigurator while Plesk services are stopped: failed
Removed module plesk-mobile and restarted services: failed
 
Maybe some more helpful excerpt out of windows event log:
  • runtask.exe:
    The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. (Error code 1058) at StartService 'plesksrv'
    at (service::startService line 211)
    at startService(plesksrv)(service::startService line 274)
    at Unable to execute event(runtask::start line 249)
    Execute file name: C:\Parallels\Plesk\admin\bin\runtask.exe
  • sshost.exe:
    The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\P_6a2d4821-cb11-4f5c-8441-be4fcedeaf13
    at (Con::ClientOverlappedPipe::create line 503)
    at get shared instance of PleskSrvClient(PleskSrvClient::getInstance line 344)
    at execute console command --settings-backup(vconsoleapp::start line 100)
    at execute C:\Parallels\Plesk\admin\bin\sshost.exe --settings-backup(vconsoleapp::run line 117)
    Execute file name: C:\Parallels\Plesk\admin\bin\sshost.exe
  • memta.exe:
    The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\M_757fd1f4-f004-499e-92af-bc8aa5823d76
    at (Con::ClientOverlappedPipe::create line 503)
    at Mail Enable mail global filter(CPleskMEMTA::Execute line 144)
    Execute file name: C:\Parallels\Plesk\Mail Servers\Mail Enable\Bin64\MEMTA.EXE
  • Plesk Reconfigurator #1:
    Das System kann die angegebene Datei nicht finden. (Error code 2) at Unable to connect to pipe \\.\pipe\P_6a2d4821-cb11-4f5c-8441-be4fcedeaf13
    at (Con::ClientOverlappedPipe::create line 503)
    at getPassword('pwd')(PleskSrvClient::getPassword line 218)
    at (psaobsolete::pSAMySQLDatabase::eek:pen line 136)
  • Plesk Reconfigurator #2:
    psaobsolete.PSADatabaseException: Das System kann die angegebene Datei nicht finden. (Error code 2) at Unable to connect to pipe \\.\pipe\P_6a2d4821-cb11-4f5c-8441-be4fcedeaf13
    at (Con::ClientOverlappedPipe::create line 503)
    at getPassword('pwd')(PleskSrvClient::getPassword line 218)
    at (psaobsolete::pSAMySQLDatabase::eek:pen line 136)
    bei psaobsolete.PSAMySQLDatabase.open()
    bei psaobsolete.PSAMySQLDatabase..ctor()
    bei reconfigurator.SystemChecks.HostInfoList(ArrayList domainList)
    bei reconfigurator.PleskOwneship.Run()
  • Plesk Reconfigurator #3:
    psaobsolete.PSADatabaseException: Das System kann die angegebene Datei nicht finden. (Error code 2) at Unable to connect to pipe \\.\pipe\P_6a2d4821-cb11-4f5c-8441-be4fcedeaf13
    at (Con::ClientOverlappedPipe::create line 503)
    at getPassword('pwd')(PleskSrvClient::getPassword line 218)
    at (psaobsolete::pSAMySQLDatabase::eek:pen line 136)
    bei psaobsolete.PSAMySQLDatabase.open()
    bei psaobsolete.PSAMySQLDatabase..ctor()
    bei reconfigurator.PleskDatabase.Run()
    bei reconfigurator.SystemChecks.executeTask(IPleskCheck obj)


  • Plesk Reconfigurator #4 (Repair virtual hosts):
    psaobsolete.PSADatabaseException: Das System kann die angegebene Datei nicht finden. (Error code 2) at Unable to connect to pipe \\.\pipe\P_6a2d4821-cb11-4f5c-8441-be4fcedeaf13
    at (Con::ClientOverlappedPipe::create line 503)
    at getPassword('pwd')(PleskSrvClient::getPassword line 218)
    at (psaobsolete::pSAMySQLDatabase::eek:pen line 136)
    bei psaobsolete.PSAMySQLDatabase.open()
    bei psaobsolete.PSAMySQLDatabase..ctor()
    bei reconfigurator.SystemChecks.HostInfoList(ArrayList domainList)
    bei reconfigurator.CheckPleskVirtualHostsSecurity.Run()
    bei reconfigurator.SystemChecks.executeTask(IPleskCheck obj)
  • Plesk Reconfigurator #5:
    System.Exception: Unable to execute "C:\Parallels\Plesk\admin\bin\websrvmng.exe" --configure-plesk-website:
    Das System kann die angegebene Datei nicht finden. (Error code 2) at Unable to connect to pipe \\.\pipe\P_6a2d4821-cb11-4f5c-8441-be4fcedeaf13
    at (Con::ClientOverlappedPipe::create line 503)
    at get shared instance of PleskSrvClient(PleskSrvClient::getInstance line 344)
    at execute console command --configure-plesk-website(vconsoleapp::start line 100)
    at execute C:\Parallels\Plesk\admin\bin64\websrvmng.exe --configure-plesk-website(vconsoleapp::run line 117)
    bei reconfigurator.Utility.execUtil(String utilName, String arguments, String inputString, Hashtable envs, Boolean b64Bit)
    bei reconfigurator.CheckPleskServices.Run()
  • Plesk Reconfigurator #6:
    System.Exception: Cannot start service PopPassD. System error is: Cannot start service plesksrv. System error is: Der Dienst plesksrv kann nicht auf dem Computer . gestartet werden. ---> System.Exception: Cannot start service plesksrv. System error is: Der Dienst plesksrv kann nicht auf dem Computer . gestartet werden. ---> System.InvalidOperationException: Der Dienst plesksrv kann nicht auf dem Computer . gestartet werden. ---> System.ComponentModel.Win32Exception: Der angegebene Dienst kann nicht gestartet werden. Er ist deaktiviert oder nicht mit aktivierten Geräten verbunden
    --- Ende der internen Ausnahmestapelüberwachung ---
    bei System.ServiceProcess.ServiceController.Start(String[] args)
    bei System.ServiceProcess.ServiceController.Start()
    bei reconfigurator.ServiceMng.StartStopService(ServiceController controller, Boolean start)
    --- Ende der internen Ausnahmestapelüberwachung ---
    bei reconfigurator.ServiceMng.StartStopService(ServiceController controller, Boolean start)
    bei reconfigurator.ServiceMng.StartStopService(ServiceController controller, Boolean start)
    --- Ende der internen Ausnahmestapelüberwachung ---
    bei reconfigurator.ServiceMng.StartStopService(ServiceController controller, Boolean start)
    bei reconfigurator.CheckPleskServices.Run()
  • Plesk Reconfigurator #7:
    System.Exception: Cannot start service plesksrv. System error is: Der Dienst plesksrv kann nicht auf dem Computer . gestartet werden. ---> System.InvalidOperationException: Der Dienst plesksrv kann nicht auf dem Computer . gestartet werden. ---> System.ComponentModel.Win32Exception: Der angegebene Dienst kann nicht gestartet werden. Er ist deaktiviert oder nicht mit aktivierten Geräten verbunden
    --- Ende der internen Ausnahmestapelüberwachung ---
    bei System.ServiceProcess.ServiceController.Start(String[] args)
    bei System.ServiceProcess.ServiceController.Start()
    bei reconfigurator.ServiceMng.StartStopService(ServiceController controller, Boolean start)
    --- Ende der internen Ausnahmestapelüberwachung ---
    bei reconfigurator.ServiceMng.StartStopService(ServiceController controller, Boolean start)
    bei reconfigurator.CheckPleskServices.Run()
  • Plesk Reconfigurator #8:
    Unable to execute "C:\Parallels\Plesk\admin\bin\mailmng.exe" --reconfigure-dns-servers:
    Das System kann die angegebene Datei nicht finden. (Error code 2) at Unable to connect to pipe \\.\pipe\P_6a2d4821-cb11-4f5c-8441-be4fcedeaf13
    at (Con::ClientOverlappedPipe::create line 503)
    at get shared instance of PleskSrvClient(PleskSrvClient::getInstance line 344)
    at Load mail provider(mailmng::imailmngprovider::load line 431)
    at execute console command --reconfigure-dns-servers(vconsoleapp::start line 100)
    at execute C:\Parallels\Plesk\admin\bin\mailmng.exe --reconfigure-dns-servers(vconsoleapp::run line 117)
  • Plesk Reconfigurator #9:
    System.Exception: Unable to execute "C:\Parallels\Plesk\admin\bin\mailmng.exe" --reconfigure-dns-servers:
    Das System kann die angegebene Datei nicht finden. (Error code 2) at Unable to connect to pipe \\.\pipe\P_6a2d4821-cb11-4f5c-8441-be4fcedeaf13
    at (Con::ClientOverlappedPipe::create line 503)
    at get shared instance of PleskSrvClient(PleskSrvClient::getInstance line 344)
    at Load mail provider(mailmng::imailmngprovider::load line 431)
    at execute console command --reconfigure-dns-servers(vconsoleapp::start line 100)
    at execute C:\Parallels\Plesk\admin\bin\mailmng.exe --reconfigure-dns-servers(vconsoleapp::run line 117)
    bei reconfigurator.Utility.execUtil(String utilName, String arguments, String inputString, Hashtable envs, Boolean b64Bit)
    bei reconfigurator.CheckMailServer.Run()
  • mailmng.exe:
    Das System kann die angegebene Datei nicht finden. (Error code 2) at Unable to connect to pipe \\.\pipe\P_6a2d4821-cb11-4f5c-8441-be4fcedeaf13
    at (Con::ClientOverlappedPipe::create line 503)
    at get shared instance of PleskSrvClient(PleskSrvClient::getInstance line 344)
    at Load mail provider(mailmng::imailmngprovider::load line 431)
    at execute console command --reconfigure-dns-servers(vconsoleapp::start line 100)
    at execute C:\Parallels\Plesk\admin\bin\mailmng.exe --reconfigure-dns-servers(vconsoleapp::run line 117)
    Execute file name: C:\Parallels\Plesk\admin\bin\mailmng.exe
  • keyinfo.exe:
    The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\P_7935e5b7-a67a-43db-8941-a9c96481a431
    at (Con::ClientOverlappedPipe::create line 503)
    at get shared instance of PleskSrvClient(PleskSrvClient::getInstance line 344)
    at Unable to check if upgrade is available(RunTime::keyinfo::go line 152)
    Execute file name: C:\ParallelsInstaller\parallels\PANEL-WIN_17.0.17\keyinfo.exe
  • extension.exe:
    The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\P_7935e5b7-a67a-43db-8941-a9c96481a431
    at (Con::ClientOverlappedPipe::create line 503)
    at get shared instance of PleskSrvClient(PleskSrvClient::getInstance line 344)
    at Unable to execute CU(wmain line 145)
    Execute file name: C:\Parallels\Plesk\bin\extension.exe






 
  • repair.exe:
    Das System kann die angegebene Datei nicht finden. (Error code 2) at Unable to connect to pipe \\.\pipe\P_a5b1ba03-8006-4582-ae38-a2eea3f7ba79

at (Con::ClientOverlappedPipe::create line 503)

at get shared instance of PleskSrvClient(PleskSrvClient::getInstance line 344)

at Unable to execute CU(wmain line 145)

Execute file name: C:\Parallels\Plesk\bin\repair.exe

  • 16.01.2014 plesksrv.exe:
    The specified service has been marked for deletion. (Error code 1072) at DeleteService
at (service::unInstallService line 753)

at execute console command -install(vconsoleapp::start line 100)

at execute C:\Parallels\Plesk\admin\bin\plesksrv.exe -install(vconsoleapp::run line 117)

Execute file name: C:\Parallels\Plesk\admin\bin\plesksrv.exe

  • runtask.exe:
    Connection refused
at send mail from runtask to [email protected](runtask::start line 231)

at (runtask::start line 239)

at Unable to execute event(runtask::start line 249)

Execute file name: C:\Parallels\Plesk\admin\bin\runtask.exe
 
I found a solution: With the "powreful" Ples Repair (command line) Tool it was possible to "repair all". So the service was re-created and/or re-configured so that Plesk now is avaible without any issues. Thanks anyone who got in touch with my issue and for anyone else with the same issue, I recommand to use Plesk's command line repair tool.

Thank you and best regards,
Kevin
 
Hello again everyone,

now the issue occured again, but is NOT reapairable via cmd line tool. What I've found out new?
The PleskSQLServer is running properly and I can logon properly with admin's password.

Running Plesk Reconfigurator > Repair Plesk installation devlieres results as follows:
- Plesk Mail Server: failed
(Unable to execute "C:\Prarallels\...\mailmng.exe" --reconfigure-dns-servers: Das System kann die angegebene Datei nicht finden. [translatet to EN: "The System was not able to find specified file."] (Error code 2) at Unable to connect to pipe \\.\pipe\P_0599ed[...]ad929 at ... at ... at execute C:\Parallels\...\mailmng.exe --reconfigure-dns-servers (vconsoleapp::run line 117))
- Plesk Server Accounts: checked and/or repaired
- Plesk File Security: checked and/or repaired
- Plesk Services: failed
(*!* Cannot start Service plesksrv. System error is: Der Dienst plesksrv kann nicht auf dem Computer gestartet werden. [translated to EN: "The Service plesksrv could not been started on this machine."]
*!* Cannot start Service PopPassD. System error is: Cannot start servce plesksrv. System error is: Der Doenst plesksrv kann nicht auf dem Computer gestartet werden.
*!* Unable to execute "C:\Parallels\Plesk\admin\bin\websrvmng.exe" --configure-plesk-website: Das System kann die angebene Datei nicht finden. (Error code 2) at Unable to connect to pipe \\.\pipe\P_0599e[...]ad929 at ... at ... at execute C:\Parallels\...\webservmng.exe --configure-plesk-website (vconsoleapp::run line 117))

- Plesk Virtual Hosts Security: failed
(*X* Das System kann die angegebene Datei nicht finden. (Error code 2) at Unable to connect to pipe \\.\pipe\P_059... at (Con::ClientOverlappedPipe::create line 503) at getPassword('pwd') (PleskSrvClient::getPassword line 218) at (psaobsolete:SAMySQLDatabase: open line 136)
- Plesk Database: failed
(*X* Das System kann die angegebene Datei nicht finden. (Error code 2) at Unable to connect to pipe \\.\pipe\P_059... at (Con::ClientOverlappedPipe::create line 503) at getPassword('pwd') (PleskSrvClient::getPassword line 218) at (psaobsolete: PSAMySQLDatabase: open line 136)
- Plesk Quotas: failed
(*X* Das System kann die angegebene Datei nicht finden. (Error code 2) at Unable to connect to pipe \\.\pipe\P_059... at (Con::ClientOverlappedPipe::create line 503) at getPassword('pwd') (PleskSrvClient::getPassword line 218) at (psaobsolete: PSAMySQLDatabase: open line 136)

Trying to repair Plesk via CMD line tool, Shows the same error "unable to connect to pipe" though the PleskSQLServer is running an reacable via console.

Running "Correct disk permissions" and "Cehck component and Folder permission" in advance won't fix the issue.

Plesk's database (MySQL) log Shows normal Startup without any error outputs. (taken from <servername>.err in %plesk_dir%\MySQL\Data\).

PHP error logs Shows the same issue "cannot connect to pipe..". (taken from %plesk_dir%\admin\logs\php_error.txt)

The Services plesksrv and PopPassD are still not able to start via several interfaces.

Any Solutions?
 
A further addition maybe to announce is, that these issue occured after failed upgrade to recently published Onyx version.
 
Hi Kevin. I got the same problem. I always have to open the repair tool in remote connection and repair the service. Otherwise I can't login to plesk because the error message you mentioned in your first post is shown. Do you get further information to a solution? I also tried to update to Onyx version before the problems started.
 
Hi @m___o___e,

the update to version Onyx was the first time the issue ocured for me too. All my tries to fix this issues I have posted above in the further posts. I've tried the repair tool of Plesk, the command line repair tol of plesk, treid to restart beloging services to plesk, repaired file system access rights and user accounts, tried to figure out if maybe the databse is broken but its not - i can directly logon to the PleskSQLServer database (with the administrator password).

I have no further idea to fix this problem, to get Plesk back working properly. Now I am guessing that these issue may beloging to operating systems restriction on Plesk's database. Maybe (and I have no idea to figure this out), the Plesk database require and/or allocates to much system resources, so that the pipe - the connector between the database and Plesk itself gets shutdown by the operating system. Does this thinking make any sense? :D

Sorry m__o__e for having no further solution recommendation for you.

Best regards,
Kev
 
Last edited:
Hi @IgorG,

not yet. First wanted to ask inside the community if this is maybe a common error with a known solution / workaround. In your oppinion to contact the Plesk Support team directly would be better / fix my issue faster?
 
Last edited:
Alright, thank you @IgorG for this tip.

I'll contact them and try to fix this issue with their assistance. Further solutions / recommendations I'll publish in here too, leter on.
 
Update:
I had still not time to contact Plesks Support Team, but: My server deleted the plesksrv service, which was marked for deletion, last time the update/upgrade process to Onyx was started. Now my machine has deleted the service finally, Plesks reconfigurator was able to repair the plesk service itself. I guess the next time, the update and upgrade schedule settings starts the next try to updating the system, the update will fail again and the plesksrv service will be merked for deletion again and not be able to start again.
 
Update: After bringing back Plesk alife, I restarted the update&upgrade process to Onyx, but wihtout selecting any package to Upagrade containing "Plesk" / at least i thought so. At this point Plesk is still at version 17 / Onyx and I had still "updates for components" available. Updating these components not containing "Plesk" in their describtion failed again with the following protocol:
Pakete werden installiert
Upgrading Plesk Utilities...
MSI: Error! Critical action 'Installing Plesk Management service...' failed:
Command C:\Parallels\Plesk\admin\bin\plesksrv.exe -install failed with code 1. Output: Stop Plesk Management Service
Plesk Management Service successfully stopped
Stop Plesk Management Service
Plesk Management Service successfully stopped
Uninstall Plesk Management Service
Uninstall Plesk Management Service
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Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
Uninstall Plesk Management Service
The specified service has been marked for deletion. (Error code 1072) at DeleteService
at (service::unInstallService line 753)
at execute console command -install(vconsoleapp::start line 122)
at execute C:\Parallels\Plesk\admin\bin\plesksrv.exe -install(vconsoleapp::run line 139)

at (CmdAction::Commit line 412)
at Execute action Installing Plesk Management service...(executeList line 290)
Failed to install 'C:\ParallelsInstaller\parallels\PANEL-WIN_17.0.17\dist-msi-Microsoft-2003-i386\plesk-service-node-utilities_mu011.msi': Fatal error during installation. (Error code 1603)
Error: The installation of the package 'plesk-service-node-utilities' failed with code 1603. (upgrade: Upgrading Plesk Utilities...)
Es wurden nicht alle Pakete installiert.
Bitte kontaktieren Sie den technischen Produktsupport.
##################

Now the plesk service plesksrv is marked for deletion again and plesk is not available anymore with the same issues postet above in my first five posts. The installation log shows following error:
[2017-02-08 14:34:04.770761] Package action: InstallMsiPackage, package: plesk-service-node-utilities, exec time: 408 sec. desc: file='C:\ParallelsInstaller\parallels\PANEL-WIN_17.0.17\dist-msi-Microsoft-2003-i386\plesk-service-node-utilities_mu011.msi', command-line='REINSTALL=ALL REINSTALLMODE=vmscd ADDLOCAL=ALL ALLUSERS=1 ARPSYSTEMCOMPONENT=1 REBOOT=R AUTOINSTALLER=1'
[2017-02-08 14:34:04.770761] Failed to install 'C:\ParallelsInstaller\parallels\PANEL-WIN_17.0.17\dist-msi-Microsoft-2003-i386\plesk-service-node-utilities_mu011.msi': Fatal error during installation. (Error code 1603)
Action '<install-msi-package command-line="REINSTALL=ALL REINSTALLMODE=vmscd ADDLOCAL=ALL ALLUSERS=1 ARPSYSTEMCOMPONENT=1 REBOOT=R AUTOINSTALLER=1" />' failed with error 1603(0x00000643)
Error: The installation of the package 'plesk-service-node-utilities' failed with code 1603. (upgrade: Upgrading Plesk Utilities...)
Es wurden nicht alle Pakete installiert.
Bitte kontaktieren Sie den technischen Produktsupport.

###################

Further information solving this isse after contacting Plesk's support Team.
 
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