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Plesk dead during update

Discussion in 'Plesk for Linux - 8.x and Older' started by jmzenker, May 16, 2007.

  1. jmzenker

    jmzenker Guest

    Was updating to 8.1.1.
    plesk stopped updating with mysql error (can't connect...).
    Now I can't access plesk any more; I only get an empty window. At the sime time, I can't send/receive e-mails anymore because I can't authenticate.

    here are the error messages from the autoinstaller:

    Trying to start MySQL server... done
    Waiting for start mysql daemon.. ..done
    Trying to establish test connection... connected
    ===> Installing psa database
    Trying to check psa database... Trying to find psa database...
    Trying to connect with admin account... connected
    Trying to check psa database version... version is 0800
    Previous product version is , but previous database
    version is 0800. In most of cases it is result of
    previous upgrade try failure. Please, restore previous version
    from backup, and try again or contact technical support.

    ERROR while trying to check database version
    Check the error reason(see log file: /tmp/psa_8.1.1_suse9.3.build81070322.16_installing.log), fix and try again


    error: %post(psa-8.1.1-suse9.3.build81070322.16) scriptlet failed, exit status 1
    ERROR: Error while execute command rpm -U /root/swsoft/PSA_8.1.1/dist-rpm-SuSE-9.3-i386/base/psa-8.1.1-suse9.3.build81070322.16.i586.rpm
    Errors just before:
    - Error while execute command rpm -U /root/swsoft/PSA_8.1.1/dist-rpm-SuSE-9.3-i386/base/psa-8.1.1-suse9.3.build81070322.16.i586.rpm

    ERROR: Installation failed
  2. servertune

    servertune Guest

    If I were you I'd follow the instructions given in this error message.

    Dic you check this log file for errors that might help in torubleshooting the problem? Suse v9.x can be real pain to fix.