• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

Issue Plesk down after trying to upgrade mysql

Angecorse78

New Pleskian
Server operating system version
Debian 10
Plesk version and microupdate number
lastest (impossible to have access)
Hello,

My VPS is hosted to OVH.

I can't access my VPS, even via ssh (I insist: even via SSH).
I did a snapshot before a mysql update: unfortunately, I couldn't go through with it... When I came back, I couldn't connect anywhere.

So I asked for the snapshot to be installed, but it didn't work.
"Would you like to restore the Snapshot dated September 11, 2023 11:59 on the VPS vps-xxxxxxxx.vps.ovh.xx?"

I confirm and here is the error message "Action not available while there are running tasks on the VPS"

However, it's impossible to reach the srv in any way: reboot in rescue mode doesn't work either.

I've tried https://srv.mydomain.my/repair/ via the Plesk repair kit, but I can't do anything.
 
Back
Top