Issue Plesk email not working

[Luyar]

Hello guys,

One month ago I had to renew my domain, it was hosted on Namecheap and I moved it to Hostinger because I've got more things there, the problem is that my boss told me that he's been unable to access the domain's email since then, so I thought it would be a problem on the DNS (which I'm still not sure if it's false). I went into Plesk and tried to access webmail, but all I got was an "ERR_CONNECTION_REFUSED" error. So I don't know if the problem is on my server's side or it's the DNS who causing me this problem. I'm a complete newbie on Plesk so I don't know if I'm doing things right.

Thanks a lot for your attention

Read me.

 

[IgorG]

There may be a lot of different reasons for this error.
You can try to find the appropriate solution with KB search like https://support.plesk.com/hc/en-us/search?utf8=✓&query="ERR_CONNECTION_REFUSED"