Issue Plesk error while update

[Dirk]

Hi,
some days ago plesk showed an error on the startpage.

Die Ausführung von apg-get ist mit folgender Meldung fehlgeschlagen:
Reading package lists...
Building dependency tree...
Reading state information...

Since then the same error repeats also on manual update. I already tried plesk repair all and apt update; apt upgrade.
Any ideas...?

This is the error-log from /tmp/

[2019-05-15 13:54:57.385457] Environment locale name is 'C'
[2019-05-15 13:54:57.740869]

Plesk Installer 3.22.14 (revision cef153794d9f) started at (timezone CET) Wed May 15 13:54:57 2019
Command line arguments: /opt/psa/admin/bin/autoinstaller --service-mode --enable-xml-output --ssl-cert /opt/psa/admin/conf/httpsd.pem --branch release,stable

[2019-05-15 13:54:57.740981] SourceUrl: original source url is http://autoinstall.plesk.com/
[2019-05-15 13:54:57.741064] SourceUrl: fixed url is http://autoinstall.plesk.com/
[2019-05-15 13:54:57.742359] Try to find rcfile...
[2019-05-15 13:54:57.772445] Autoinstaller found rcfile at /root/.autoinstallerrc
[2019-05-15 13:54:57.797034] Option from rc file:: 'SOURCE' = 'ftp://ftp.stratoserver.net/pub/plesk/'
[2019-05-15 13:54:57.797144] SourceUrl: original source url is ftp://ftp.stratoserver.net/pub/plesk/
[2019-05-15 13:54:57.797208] SourceUrl: fixed url is ftp://ftp.stratoserver.net/pub/plesk/
[2019-05-15 13:54:57.797264] Option from rc file:: 'SSL_CIPHERS' = 'HIGH:!aNULL:!MD5'
[2019-05-15 13:54:57.797336] Option from rc file:: 'SSL_PROTOCOLS' = 'TLSv1 TLSv1.1 TLSv1.2'
[2019-05-15 13:54:57.797507] Read component settings from /root/.autoinstaller/options.ini
[2019-05-15 13:54:57.859194] Got OS name Linux, vendor Ubuntu, version 16.04, arch x86_64, environment ~empty
[2019-05-15 13:54:57.867765] Execute command "/opt/psa/admin/bin/autoinstaller" "--service-mode" "--enable-xml-output" "--ssl-cert" "/opt/psa/admin/conf/httpsd.pem" "--branch" "release,stable"  --web-interface --with-ssl --disable-browser
[2019-05-15 13:54:57.869353] Warning: Failed to attach to cgroup /sys/fs/cgroup/systemd/user/root/tasks, installer might be unexpectedly killed later by the system
[2019-05-15 13:54:57.899036] Environment locale name is 'C'
[2019-05-15 13:54:57.900491]

Plesk Installer 3.22.14 (revision cef153794d9f) started at (timezone CET) Wed May 15 13:54:57 2019
Command line arguments: /opt/psa/admin/bin/autoinstaller --service-mode --enable-xml-output --ssl-cert /opt/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser

..........................
.........................
.............................

[2019-05-15 13:59:06.388882]  ----------------
[2019-05-15 13:59:06.389037] Auflösung der Paketabhängigkeiten wird geprüft.
[2019-05-15 13:59:06.389307] autoinstaller: read output of DEBIAN_FRONTEND=noninteractive LANG=C apt-get --assume-yes --show-upgraded --purge --no-reinstall -o APT::Get::List-Cleanup=true -o Dpkg::options::=--force-confdef -o Dpkg::options::=--force-confold  -o APT::Get::AllowUnauthenticated=false -o Acquire::Retries=3  -t 'xenial*'  --just-print install pp17.8.11-bootstrapper=17.8.11-ubuntu16.04.build1708190409.21 psa-locale-base-en-us=17.8.11-ubuntu16.04.build1708190409.21 psa-kav8=1:8.5.1-ubuntu16.04.19041014 psa-mail-driver-common=17.8.11-ubuntu16.04.build1708190416.19
[2019-05-15 13:59:06.994744] E: Version '17.8.11-ubuntu16.04.build1708190409.21' for 'pp17.8.11-bootstrapper' was not found
E: Version '17.8.11-ubuntu16.04.build1708190409.21' for 'psa-locale-base-en-us' was not found
E: Version '1:8.5.1-ubuntu16.04.19041014' for 'psa-kav8' was not found
E: Version '17.8.11-ubuntu16.04.build1708190416.19' for 'psa-mail-driver-common' was not found
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...

---------------------- `apt-get` output ---X---
[2019-05-15 13:59:07.031190] Fehlerdetails werden in der Protokolldatei gespeichert...
Sources list:
Installed in system packages:
Error: Installation wird nicht fortgesetzt

Die Ausführung von apg-get ist mit folgender Meldung fehlgeschlagen:
Reading package lists...
Building dependency tree...
Reading state information...

 

[Dirk]

Btw the start page is showing following informations

Betriebssystem ‪Ubuntu 16.04.6 LTS‬
Produkt Plesk Onyx
Version 17.8.11 Update #53, zuletzt aktualisiert: 16. Mai 2019 03:52:21
Das System ist auf dem aktuellen Stand. Zuletzt überprüft: 13. Mai 2019 03:45:05.

Still when I start a manual update it will fail like the days before.

 

[PLESK_Manuel]

Same Problem with my PLESK Installation:
OS: ‪Ubuntu 16.04.6 LTS‬
Plesk Onyx 17.8.11 Update Nr. 49

 

[Dirk]

Ah, good to know. So it might be a bug? Can anybody help here?

 

[Dirk]

No one here to give us an idea where to start? Igor usually is quite helpful, but alas not today

 

[Shirtodo]

Same here:

Installation wird nicht fortgesetzt

Die Ausführung von apg-get ist mit folgender Meldung fehlgeschlagen:
Reading package lists...
Building dependency tree...
Reading state information...

 

[Lrnt]

Same here!
Any solution?