Resolved Plesk extension "Advanced Monitoring" not working anymore (Invalid username or password)

[Thomymaster]

Hello

For two weeks my extension "advanced Monitoring" is not working anymore.
It shows no dashboards, instead a message "{"message":"Invalid username or password"}"

Reinstalling the extension as well as the Grafana extension didn't help.

Does somebody of you have any ideas on how to solve this?

The Server is
Plesk: 18.0.28 U2
OS: Ubuntu 16.04 LTS

Best,
Thomas

 

[IgorG]

Re-enable Advanced Monitoring extension.
Then reload Grafana extension at Plesk > Extensions > My Extensions >Grafana > Open > Reload Status:

 

[Thomymaster]

Hi

I re-enabled the extension and then tried to click on "redo integration" in the grafana settings.
However, the status is still red and wont change. There is a message saying i should look at the logs but i don't know where to find them.

 

[Thomymaster]

I logged out of plesk and in again, did the "redo integration" in Grafana. Now the status is green, but the dashboard is still showing no values and the error

 

[IgorG]

What kind if related error messages do you have in /var/log/grafana/grafana.log ?

 

[Thomymaster]

Its full of those
---
t=2020-07-20T09:01:00+0200 lvl=eror msg="Invalid username or password" logger=context error="Too many consecutive incorrect login attempts for user. Login for user temporarily blocked"
t=2020-07-20T09:01:00+0200 lvl=eror msg="Invalid username or password" logger=context error="Too many consecutive incorrect login attempts for user. Login for user temporarily blocked"
t=2020-07-20T09:01:00+0200 lvl=eror msg="Invalid username or password" logger=context error="Too many consecutive incorrect login attempts for user. Login for user temporarily blocked"
t=2020-07-20T09:01:00+0200 lvl=eror msg="Invalid username or password" logger=context error="Too many consecutive incorrect login attempts for user. Login for user temporarily blocked"
t=2020-07-20T09:01:00+0200 lvl=eror msg="Invalid username or password" logger=context error="Too many consecutive incorrect login attempts for user. Login for user temporarily blocked"
t=2020-07-20T09:01:00+0200 lvl=eror msg="Invalid username or password" logger=context error="Too many consecutive incorrect login attempts for user. Login for user temporarily blocked"
t=2020-07-20T09:01:00+0200 lvl=eror msg="Invalid username or password" logger=context error="Too many consecutive incorrect login attempts for user. Login for user temporarily blocked"
t=2020-07-20T09:01:00+0200 lvl=eror msg="Invalid username or password" logger=context error="Too many consecutive incorrect login attempts for user. Login for user temporarily blocked"
t=2020-07-20T09:01:00+0200 lvl=eror msg="Invalid username or password" logger=context error="Too many consecutive incorrect login attempts for user. Login for user temporarily blocked"
t=2020-07-20T09:01:00+0200 lvl=eror msg="Invalid username or password" logger=context error="Too many consecutive incorrect login attempts for user. Login for user temporarily blocked"
---

 

[IgorG]

Looks like you faced with some kind of browser cache issues. Try to use other browser or clear cache.

 

[Thomymaster]

Hi

This did the trick, now it is working again.
Thanks!

 

[mariodieck]

Hello, I have the same messages in the log. I can use different browsers and also clear the cache, but no change, the same error always remains

t=2021-07-31T13:02:21+0200 lvl=eror msg="invalid username or password" logger=context error="too many consecutive incorrect login attempts for user - login for user temporarily blocked"

 

[IgorG]

Hello, I have the same messages in the log. I can use different browsers and also clear the cache, but no change, the same error always remains

t=2021-07-31T13:02:21+0200 lvl=eror msg="invalid username or password" logger=context error="too many consecutive incorrect login attempts for user - login for user temporarily blocked"

Please try to do the following:

1. Log in to Plesk.
2. Re-enable Advanced Monitoring extension in Plesk > Extensions.
3. Reload Grafana extension at Plesk > Extensions > My Extensions >Grafana > Open > Reload Status