Plesk home 500 internal server error

Petralian · Nov 15, 2010

I've been having a 500 internal server error since a few days and do not know how to resolve it... can someone help me in the right direction?

Here goes:

/usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm

PHP Notice: Undefined index: REQUEST_URI in /opt/psa/admin/auto_prepend/auth.p
hp3 on line 30
Expires: Fri, 28 May 1999 00:00:00 GMT
Last-Modified: Tue, 16 Nov 2010 04:50:50 GMT
Cache-Control: no-store, no-cache, must-revalidate
Cache-Control: post-check=0, pre-check=0
Pragma: no-cache
P3P: CP="NON COR CURa ADMa OUR NOR UNI COM NAV STA"
Content-type: text/html

<html><head><title></title>
<script language="javascript" type="text/javascript" src="/javas
cript/common.js?plesk_version=psa-9.5.3-95101022.06"/></script>
<script language="javascript" type="text/javascript" src="/javas
cript/prototype.js?plesk_version=psa-9.5.3-95101022.06"></script>
<script>
var opt_no_frames = false;
var opt_integrated_mode = false;
</script>

</head><body onLoad=";top.location='/login.php3';"></body></html
><!--___________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
___IE error page size limitation________________________________________________
________________________________________________________________________________
________________________________________________________________________________

and

df -h

Filesystem Size Used Avail Use% Mounted on
/dev/simfs 66G 5.1G 61G 8% /
tmpfs 614M 0 614M 0% /lib/init/rw
tmpfs 614M 0 614M 0% /dev/shm
tmpfs 614M 0 614M 0% /opt/psa/handlers/before-local
tmpfs 614M 0 614M 0% /opt/psa/handlers/before-queue
tmpfs 614M 0 614M 0% /opt/psa/handlers/before-remote
tmpfs 614M 0 614M 0% /opt/psa/handlers/info
tmpfs 614M 0 614M 0% /opt/psa/handlers/spool

Thanks!

Petralian · Nov 16, 2010

more info from the ... /var/log/sw-cp-server error_log file

2010-11-16 13:42:10: (mod_fastcgi.c.2476) unexpected end-of-file (perhaps the fastcgi process died): pid: 13712 socket: unix:/opt/psa/tmp/sw-engine.sock-0
2010-11-16 13:42:10: (mod_fastcgi.c.3259) response not received, request sent: 1013 on socket: unix:/opt/psa/tmp/sw-engine.sock-0 for /plesk.php , closing connection

IgorG · Nov 16, 2010

Is it Virtuozzo VPS? It can be related to lack of resources for VPS.

Petralian · Nov 16, 2010

I am hosting with vpssquad, I fwd this info to them and hope to get a reply from them about this...
Here is what I know...

my VPS runs on SolusVM
Plesk is 9.5.3
Disk Space: 5.08 GB of 66 GB used / 60.92 GB free
Memory: 421.55 MB of 1.2 GB used / 806.45 MB free
Bandwidth: 16.06 GB of 660 GB used / free

Petralian · Nov 16, 2010

and again more info...

awk '$NF > 0 {print}' /proc/user_beancounters:

Version: 2.5 uid resource held maxheld barrier limit failcnt
privvmpages 226977 314369 314368 314368 47

IgorG · Nov 16, 2010

Lack of very important privvmpages parameter.

Petralian · Nov 16, 2010

And the solution would be to ask my host to increase this limit? Because... I am only at half of my ram and nowhere near the limits of my bandwidth and disk space.

Can I do something myself to either increase the limit or lower what I use of it like disabling certain modules in plesk?

IgorG · Nov 16, 2010

There is special VPS Optimized Mode for Plesk 10.x

Plesk home 500 internal server error

Petralian

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IgorG

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Petralian

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Petralian

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