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Issue Plesk install Error: The 'apt' utility failed to install the required packages. Not all packages were installed.

I

Imagcorp

New Pleskian
My Plesk will not install update. I need help. I have tried to run 'apt --fix-broken install' to no avail. Please HELP this has been going on for at least 2months. Here is the error log it told me to copy and send to support:

Building dependency tree...
Reading state information...
You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies:
libaps : Depends: plesk-libpoco-1.12.4 (>= 1.12.4) but it is not going to be installed
Depends: plesk-libboost-date-time1.82 but it is not going to be installed
Depends: plesk-libboost-filesystem1.82 but it is not going to be installed
Depends: plesk-libboost-regex1.82 but it is not going to be installed
Depends: plesk-libboost-serialization1.82 but it is not going to be installed
Depends: plesk-libboost-system1.82 but it is not going to be installed
Depends: plesk-libboost-thread1.82 but it is not going to be installed
Depends: plesk-libstdc++12.2.0 but it is not going to be installed
libpam-plesk : Depends: plesk-libstdc++12.2.0 but it is not going to be installed
plesk-backup-utilities : Depends: plesk-libpoco-1.12.4 but it is not going to be installed
Depends: plesk-libboost-iostreams1.82 but it is not going to be installed
Depends: plesk-libboost-program-options1.82 but it is not going to be installed
Depends: plesk-libboost-system1.82 but it is not going to be installed
Depends: plesk-libstdc++12.2.0 but it is not going to be installed
plesk-core : Conflicts: psa-firewall (< 18.0.53) but 18.0.52-v.ubuntu.18.04+p18.0.52.0+t230412.2339 is to be installed
plesk-core-utilities : Depends: plesk-libboost-program-options1.82 but it is not going to be installed
Depends: plesk-libboost-regex1.82 but it is not going to be installed
Depends: plesk-libboost-system1.82 but it is not going to be installed
Depends: plesk-libstdc++12.2.0 but it is not going to be installed
plesk-dns-bind-driver : Depends: plesk-libboost-program-options1.82 but it is not going to be installed
Depends: plesk-libboost-regex1.82 but it is not going to be installed
Depends: plesk-libboost-system1.82 but it is not going to be installed
Depends: plesk-libstdc++12.2.0 but it is not going to be installed
plesk-dovecot-imap-driver : Depends: plesk-libboost-program-options1.82 but it is not going to be installed
Depends: plesk-libboost-regex1.82 but it is not going to be installed
Depends: plesk-libboost-system1.82 but it is not going to be installed
Depends: plesk-libstdc++12.2.0 but it is not going to be installed
plesk-git-http : Depends: plesk-libstdc++12.2.0 but it is not going to be installed
plesk-librdbmspp : Depends: plesk-libstdc++12.2.0 but it is not going to be installed
plesk-lmlib : Depends: plesk-libboost-date-time1.82 but it is not going to be installed
Depends: plesk-libboost-filesystem1.82 but it is not going to be installed
Depends: plesk-libboost-program-options1.82 but it is not going to be installed
Depends: plesk-libboost-system1.82 but it is not going to be installed
Depends: plesk-libboost-thread1.82 but it is not going to be installed
Depends: plesk-libstdc++12.2.0 but it is not going to be installed
plesk-mail-pc-driver : Depends: plesk-libboost-program-options1.82 but it is not going to be installed
Depends: plesk-libboost-regex1.82 but it is not going to be installed
Depends: plesk-libboost-system1.82 but it is not going to be installed
Depends: plesk-libstdc++12.2.0 but it is not going to be installed
plesk-platform-runtime : Depends: plesk-libstdc++12.2.0 but it is not going to be installed
plesk-repair-kit : Depends: plesk-libboost-system1.82 but it is not going to be installed
Depends: plesk-libstdc++12.2.0 but it is not going to be installed
plesk-resctrl : Depends: plesk-libstdc++12.2.0 but it is not going to be installed
plesk-service-node-utilities : Depends: plesk-libboost-chrono1.82 but it is not going to be installed
Depends: plesk-libboost-date-time1.82 but it is not going to be installed
Depends: plesk-libboost-filesystem1.82 but it is not going to be installed
Depends: plesk-libboost-locale1.82 but it is not going to be installed
Depends: plesk-libboost-program-options1.82 but it is not going to be installed
Depends: plesk-libboost-regex1.82 but it is not going to be installed
Depends: plesk-libboost-system1.82 but it is not going to be installed
Depends: plesk-libboost-thread1.82 but it is not going to be installed
Depends: plesk-libstdc++12.2.0 but it is not going to be installed
plesk-web-hosting : Depends: plesk-libstdc++12.2.0 but it is not going to be installed
psa : Depends: plesk-libstdc++12.2.0 but it is not going to be installed
psa-libxml-proxy : Depends: plesk-libboost-program-options1.82 but it is not going to be installed
Depends: plesk-libstdc++12.2.0 but it is not going to be installed
psa-mail-driver-common : Depends: plesk-libpoco-1.12.4 but it is not going to be installed
Depends: plesk-libboost-program-options1.82 but it is not going to be installed
Depends: plesk-libboost-regex1.82 but it is not going to be installed
Depends: plesk-libboost-system1.82 but it is not going to be installed
Depends: plesk-libstdc++12.2.0 but it is not going to be installed
psa-watchdog : Depends: plesk-libstdc++12.2.0 but it is not going to be installed
sw-cp-server : Depends: libpcre2-8-0 (>= 10.31) but it is not going to be installed
sw-engine : Depends: plesk-libboost-date-time1.82 but it is not going to be installed
Depends: plesk-libboost-filesystem1.82 but it is not going to be installed
Depends: plesk-libboost-regex1.82 but it is not going to be installed
Depends: plesk-libboost-serialization1.82 but it is not going to be installed
Depends: plesk-libboost-system1.82 but it is not going to be installed
Depends: plesk-libboost-thread1.82 but it is not going to be installed
Depends: plesk-libstdc++12.2.0 but it is not going to be installed
sw-engine-cli-5.56 : Depends: plesk-libboost-date-time1.82 but it is not going to be installed
Depends: plesk-libboost-filesystem1.82 but it is not going to be installed
Depends: plesk-libboost-system1.82 but it is not going to be installed
Depends: plesk-libstdc++12.2.0 but it is not going to be installed
sw-nginx : Depends: libpcre2-8-0 (>= 10.31) but it is not going to be installed
E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).

[2023-11-06 17:24:56.653792]

Installation will not continue
[2023-11-06 17:24:56.661765] Execute command /opt/psa/admin/bin/send-error-report install --version 18.0.56
[2023-11-06 17:24:56.672040] Error: The 'apt' utility failed to install the required packages.
Not all packages were installed.
Visit https://support.plesk.com/ to search for a solution.
 
It's likely not a Plesk issue, but an issue with OS libraries. Maybe this can help to get a better insight what is going on:
unix.stackexchange.com

What information do I need to solve an APT dependency issue?

I've seen several times people with unmet dependencies, which apt-get doesn't tells straightforward what's the problem, like this one: The following packages have unmet dependencies: libgl1-mesa-...
unix.stackexchange.com unix.stackexchange.com
 
When trying to install upgrades here's another error: dpkg-deb: error: paste subprocess was killed by signal (Broken pipe).
It's also returning with an error code (1).
 
If you require assistance on your server, please create a support ticket. Maybe support staff can help.

To sign-in to support please go to https://support.plesk.com

If you experience login issues, please see this KB article:
https://support.plesk.com/hc/en-us/...rt-plesk-com-and-password-reset-does-not-work

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-
 
You must log in or register to reply here.

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