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Issue Plesk migrator - authentication failed

chazza

New Pleskian
Server operating system version
Ubuntu 22.04.2 LTS
Plesk version and microupdate number
Plesk Obsidian v18.0.51_build1800230310.09 os_Ubuntu 22.04
Trying to use plesk migrator, but keep getting this error...

Unable to connect to 'IP ADDRESS' by SSH: Authentication failed..
Ensure that the server is up and there are no firewall rules that may block SSH connections to the server,
then restart migration.

All ports are open on the server, and I have used the correct password to root.
 
Please check /var/log/auth.log for authentication errors on the source server when you start a new migration:

# tail -f /var/log/auth.log
 
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