Facebook
TwitterTITLE:
Plesk Migrator error code 255
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:Plesk Onyx 17.0.17 Update #21
Plesk Migrator 2.6.11
CentOS 7.2.1511 Core
PROBLEM DESCRIPTION:Plesk Migrator 2.6.11
CentOS 7.2.1511 Core
I`m trying to migrate users/subscriptions from Plesk (11.5.30 Update #55) (CentOS 6.3 Final) to my new server with Plesk Onyx (17.0.17 Update #21) (CentOS 7.2.1511 Core).
I use Plesk Migrator 2.6.11 to do this migration, but I receive this error:
Failed to fetch basic information about resellers, clients and domains data from source servers
Cause: Command execution failed on the local server with non-zero exit code.
command: rsync -l --chmod=Fu=rw,go=,Du=rwx,go= -e 'ssh -i /usr/local/psa/var/modules/panel-migrator/sessions/20170406125708/ssh-keys/id_rsa.xxx.xxx.xxx.xxx -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no' /usr/local/psa/var/modules/panel-migrator/sessions/20170406125708/ssh_upload.1 [email protected]:/tmp/version
exit code: 255
stdout:
stderr: Permission denied (publickey,gssapi-keyex,gssapi-with-mic,password).
rsync: connection unexpectedly closed (0 bytes received so far) [sender]
rsync error: unexplained error (code 255) at io.c(605) [sender=3.0.9]
That is a critical error, migration was stopped.
I searched on the forum and the KB and only found this:
Plesk Migrator fails to connect to source server: Permission denied (publickey,password)
From what I understand in this kb, it should be fixed with the new Plesk Migrator.
STEPS TO REPRODUCE:I use Plesk Migrator 2.6.11 to do this migration, but I receive this error:
Failed to fetch basic information about resellers, clients and domains data from source servers
Cause: Command execution failed on the local server with non-zero exit code.
command: rsync -l --chmod=Fu=rw,go=,Du=rwx,go= -e 'ssh -i /usr/local/psa/var/modules/panel-migrator/sessions/20170406125708/ssh-keys/id_rsa.xxx.xxx.xxx.xxx -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no' /usr/local/psa/var/modules/panel-migrator/sessions/20170406125708/ssh_upload.1 [email protected]:/tmp/version
exit code: 255
stdout:
stderr: Permission denied (publickey,gssapi-keyex,gssapi-with-mic,password).
rsync: connection unexpectedly closed (0 bytes received so far) [sender]
rsync error: unexplained error (code 255) at io.c(605) [sender=3.0.9]
That is a critical error, migration was stopped.
I searched on the forum and the KB and only found this:
Plesk Migrator fails to connect to source server: Permission denied (publickey,password)
From what I understand in this kb, it should be fixed with the new Plesk Migrator.
Unknown. Both VPS`s are from the same provider. I cantacted them and they havent run in to this problem yet. Both VPS`s are default images from this provider and havent been modified besides the normal use of Plesk.
I did reinstall the Plesk Migrator 2.6.11 extension, hoping that would solve the issue.
I have searched the forum and also asked in the forum but all I can find is that this issue should be resolved in the past already.
ACTUAL RESULT:I did reinstall the Plesk Migrator 2.6.11 extension, hoping that would solve the issue.
I have searched the forum and also asked in the forum but all I can find is that this issue should be resolved in the past already.
I cannot migrate my old server to the new server.
EXPECTED RESULT:I would like to be able to migrate the website from my old Plesk server to the new one.
ANY ADDITIONAL INFORMATION:
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:Help with sorting out
