Resolved Plesk migrator error "No such file or directory"

[Nilton Santos]

Hello everybody

I am trying to perform a migration through plesk migrator 2.2.2 in Plesk 12.5 (Linux to Linux) but the following error is occurring:

├ error: Failed to copy '/home/httpd/htdocs/sitefolder' from the source server 'serversource.com.br' (177.xxx.xxx.xxx) to target Plesk server
│ Migration tools tried to perform operation in 3 attempts.
│ ----------------------------------------------------------------------------
│ Attempt #1 failed with the following error:
│ Command execution failed on the source server 'serversource.com.br' (177.xxx.xxx.xxx) with non-zero exit code.
│ command: su plesk-migrator-s2tg49pr839iy2pv --shell /bin/sh -c 'mkdir -m 755 /home/plesk-migrator-s2tg49pr839iy2pv/.ssh && echo '"'"'ssh-rsa AAAAB3NPnIOMcjOrLDDeHHOQHr/KX0ucGMycmIUyswGXPIxffA+j5E9x1tLExUjuojZSUt [email protected]'"'"' > /home/plesk-migrator-s2tg49pr839iy2pv/.ssh/authorized_keys && chmod 644 /home/plesk-migrator-s2tg49pr839iy2pv/.ssh/authorized_keys'
│ exit code: 1
│ stdout:
│ stderr: mkdir: cannot create directory `/home/plesk-migrator-s2tg49pr839iy2pv/.ssh': No such file or directory

Does anyone know what may be happening?

 

[IgorG]

Do you really use root account with corresponding password for performing migration?

 

[Nilton Santos]

Hi Igor

Yes, I use root account, I also tested ssh access before migration successfully.

 

[Alina Dmi]

Hello! Do you have CageFS enabled on your servers?
If so, we already have issue reported (PMT-3333) and fix will be published in nearest update of Panel Migrator. As possible workaround you can disable CageFS for new users on migration time frame.

 

[Nilton Santos]

Hello Alina,

Yes i have CageFS enabled on source server
I will try to disable and then report the result of the migration.

Tanks

 

[Nilton Santos]

Hello

My problem was solved only disable CageFs on source server.

Tanks Alina

 

[Alina Dmi]

Hello! We just have published update with the fix of this problem, version 2.3.2
There is no need to disable CageFS anymore.

 

[Nilton Santos]

Hello Alina,

I tested the version 2.3.2 of plesk migrator and really problem was solved.

Tanks