• Dear Pleskians! The Plesk Forum will be undergoing scheduled maintenance on Monday, 7th of July, at 9:00 AM UTC. The expected maintenance window is 2 hours.
    Thank you in advance for your patience and understanding on the matter.

Question Plesk Migrator - roundcube address book and identities not transferred

ipapachristoudis

New Pleskian
Server operating system version
CentOS 7
Plesk version and microupdate number
18.0.64 Update #1 -> 18.0.65
Hello
Yesterday we migrated various subscriptions from a CentOS 7 VPS running Plesk 18.0.64 Update #1 to another server with AlmaLinux 8 and Plesk Obsidian 18.0.65.

Everything seemed fine, but today some clients reported that in roundcube address book and identities are missing, our guess is that they were not transferred.

Is there anything that we can do?
 
This is an expected behavior. What you can do is to manually export the Contacts. You may find the steps here. I hope that helps.
 
Back
Top