Question Plesk Migrator - roundcube address book and identities not transferred

[ipapachristoudis]

Server operating system version

CentOS 7

Plesk version and microupdate number

18.0.64 Update #1 -> 18.0.65

Hello
Yesterday we migrated various subscriptions from a CentOS 7 VPS running Plesk 18.0.64 Update #1 to another server with AlmaLinux 8 and Plesk Obsidian 18.0.65.

Everything seemed fine, but today some clients reported that in roundcube address book and identities are missing, our guess is that they were not transferred.

Is there anything that we can do?

 

[Sebahat.hadzhi]

This is an expected behavior. What you can do is to manually export the Contacts. You may find the steps here. I hope that helps.

 

[ipapachristoudis]

Thank you for your reply, i should have searched it more thoroughly.