Issue Plesk Monitoring Error

[voelu28]

Server operating system version

Ubuntu 20.04.6 LTS

Plesk version and microupdate number

18.0.58 Update #2

Hello, I am getting the following error when I try to open Plesk Monitoring:

2024-02-20 23:12:34   
ERR
extension/monitoring
/opt/psa/admin/plib/modules/monitoring/library/Http/HttpClient.php(128): Response parsing error: Syntax error

2024-02-20 23:12:07   
ERR
extension/monitoring
Unexpected value in API client: Response parsing error: Syntax error

What I have done in panel.ini:

[api]
allowedIPs = 34.254.37.129, 52.51.23.204, 52.213.169.7

That are the IPs of 360 Monitoring.

On https://monitoring.platform360.io/ I'm getting a 404.

Agent Status is active.

 

[AYamshanov]

Hi everyone,

The issue is under investigation.
Follow the article to get further updates on the issue.

https://support.plesk.com/hc/en-us/articles/21504460359575--Open-360-Monitoring-is-not-available-504-Gateway-Time-out-February-20-2024-22-30-UTC