Resolved PLESK obsidian login form

[cloudbridge]

Hello pleskians,

can someone help me with this problem?

Plesk obsidian 18.0.20 version. After update to this version, login form is gone, I can't access admin panel anymore.
I have not edited any files.

Tried to do this:

Plesk repair

Any other solutions?

 

[Aleksander Prikhozhdenko]

Hello, could you please send me Plesk address in Direct message

 

[cloudbridge]

Hello, could you please send me Plesk address in Direct message

DMed.

 

[seqoi]

Hello pleskians,

can someone help me with this problem?

Plesk obsidian 18.0.20 version. After update to this version, login form is gone, I can't access admin panel anymore.
I have not edited any files.

Tried to do this:

Plesk repair

Quick question - have you tried to absolutely clear your browser from cookies and cache, have you tried to turn off your server and restart it completely after upgrade? I know it's not much but i've seen some people get rid of login error after they clear browser cache or server restart. Since it's so trivial task i suggest you do it.

 

[cloudbridge]

Quick question - have you tried to absolutely clear your browser from cookies and cache, have you tried to turn off your server and restart it completely?

Hello seqoi,

yes I have tryed many solutions, but nothing solved my problem.

 

[seqoi]

Hello seqoi,

yes I have tryed many solutions, but nothing solved my problem.

I am very sorry i almost feel your pain. Let us know when you (or support) solve it. I am genuinely interested to know what caused it and how you dealt with it.

Fingers crossed for you.

 

[cloudbridge]

solved. used command via CLI:

#/usr/local/psa/admin/bin/autoinstaller
Updated to latest version (installed updates)
Everything back to normal

 

[Aleksander Prikhozhdenko]

Nice, I'm happy that you solved the issue

 

[seqoi]

+1 super