Resolved Plesk only creates non www version of subdomains, ERR: DNS_PROBE_FINISHED_NXDOMAIN

[gcdevhost]

Server operating system version

Debian

Plesk version and microupdate number

Plesk Web Host

Hello Everyone,

I'm new to plesk, just migrated from WHM/Cpanel.

My issue is, unlike cPanel, when I create a subdomain i.e. test.domain.com

Plesk doesn't automatically create www.test.domain.com

test.domain.com works fine. But if a client tries to access www.test.domain.com, he will get DNS_PROBE_FINISHED_NXDOMAIN

My question is: Can this be solved, so both records will be created automatically, without manually adding www version each time?

Thank you

 

[scsa20]

By default when you create a sub domain, the DNS for the sub domain itself will be turned off since the DNS of the primary domain would be the one handling requests. Plus there's usually no need to have a WWW to a subdomain (like www.something.domain.tld). If you want you can always just enable the DNS on the sub domain which will add the same default records, but otherwise it doesn't work that way.

 

[gcdevhost]

By default when you create a sub domain, the DNS for the sub domain itself will be turned off since the DNS of the primary domain would be the one handling requests. Plus there's usually no need to have a WWW to a subdomain (like www.something.domain.tld). If you want you can always just enable the DNS on the sub domain which will add the same default records, but otherwise it doesn't work that way.

Alright! Thank you so much

 

[sliawatimena]

I use DNS managed by the hosting provider. So I added an A record.
Type A
Name webmail
Priority 0
Content MyVPS_IP
TTL 14400
I can access webmail.mydomainname.com
Hope this information is useful.