Issue Plesk Outgoing Mail Not Working

[pamiralpha]

Dear Sir,

I am using Plesk on my VPS and Dedicated servers since years, but recently i am facing issue while sending email using postfix, when for SMTP server postfix is selected and customer send email, the email goes but the recipient never get the email, but when i change the Postfix to Qmail it works fine but i don't like Qmail as Plesk Mail Security is not compatible with this, please help me how to solve this issue.

Thank you

 

[IgorG]

Any results of troubleshooting or, at least, details from Plesk maillog https://support.plesk.com/hc/en-us/articles/213403509#postfix ?

 

[pamiralpha]

Hello @IgorG

I have checked the

• /var/log/maillog

There is nothing and the file is completely empty.

Thank you

 

[IgorG]

Sorry, but it is tough to help with the problem if there are no details. Allegations that something is not working is not enough for qualified help in a forum format. I can only advise you to contact Plesk technical support team to investigate the problem and fix it directly on your server.