Plesk Panel 11.5 - web_statistics_executor.exe error

[Andrei C]

Dear Support,

When I run "C:\Program Files (x86)\Parallels\Plesk\admin\bin\web_statistics_executor.exe", I receive this error:

The system cannot find the path specified. (Error code 3) at Open file 
'C:\inetpub\vhosts\maindomain.com\.plesk\statistics\domain.com\webstat\CopyAWStats.lock'

When I try to find this domain on mysql database, I find nothing or find records only on table "log_components"

How can I fix this error?

P.S. When I try use this article http://kb.parallels.com/en/116831, I receive this message:
Unable to find domain with name 'domain.com'

 

[IgorG]

Looks like database inconsistency. There is orphaned domain.com records somewhere in database. Try to find and remove it.

 

[InderS]

Hi,

Have you checked the psa database tables for the domain entry? If not, go ahead, check it, and remove the entry. Don't forget to backup you existing psa DB before you do those changes..

 

[Andrei C]

On psa database aren't these domains. I resolve problem with Plesk Support Team. Thanks.