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Plesk panel 9.5.4 SMTP server down ( port 25)

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by PaddingtonC, Jul 2, 2012.

  1. PaddingtonC

    PaddingtonC Basic Pleskian

    Jan 24, 2012
    Likes Received:
    I have a Plesk server running Postfix on Ubuntu 10.04 and the SMTP service on port 25 is down. When I stop and then start postfix the server comes up only for a minute and goes down again. I have checked the load on the server and it is low as shown:

    top - 04:29:33 up 19 days, 3:25, 4 users, load average: 1.47, 1.78, 2.34
    Tasks: 936 total, 1 running, 935 sleeping, 0 stopped, 0 zombie
    Cpu(s): 0.7%us, 0.3%sy, 0.0%ni, 86.6%id, 11.7%wa, 0.6%hi, 0.1%si, 0.0%st
    Mem: 6110496k total, 6072988k used, 37508k free, 251244k buffers
    Swap: 12000544k total, 95264k used, 11905280k free, 4370432k cached

    IMAP clients are not experiencing a problem and there are no issues with receiving emails for both POP or IMAP. Only SMTP (port 25) is a problem. If I ask clients to use the submission port (587) messages are delivered.

    netstat -lnt shows the following results, so it's not a port issue.

    tcp 0 0* LISTEN
    tcp 0 0* LISTEN
  2. abdi

    abdi Platinum Pleskian

    May 14, 2006
    Likes Received:
    What do you have in the logs?

    tail -f /usr/local/psa/var/log/maillog

    and the postfix log