plesk panel Connection failed

[sebm77]

Hello,

I'm having some troubles to login in on my plesk admin panel since I've upgrade to Firefox 13.0 , all the website are working well, but when I try to access to myserver.com:8443 it says Connection failed... It's working under chrome and Safari ...

My box is under : Linux 2.6.34.6-xxxx-std-ipv6-64
My plesk : 10.4.4 #32
Does anyone's got this problem ?

regards,
SebM

 

[sebm77]

Here is some info of the log /var/log/sw-cp-server/error_log :

2012-06-11 16:59:45: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
2012-06-11 16:59:45: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
2012-06-11 16:59:46: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
2012-06-11 16:59:46: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure

Seems to be an SSL problem

 

[Arun V]

@sebm77
Did you see this? -- http://kb.parallels.com/en/8119 and this -- http://forum.parallels.com/showpost.php?p=625916&postcount=11

Let me know if these woiks

 

[sebm77]

Hello Arun V,

I don't think it is a brute-force attack because the ssl handshake failures are my trial to connect to the panel ... since yesterday for exemple :
2012-06-11 19:08:24: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
2012-06-12 11:18:34: (connections.c.299) SSL: 1 error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request
2012-06-12 11:19:39: (log.c.75) server started
2012-06-12 11:19:40: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
2012-06-12 11:19:40: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure

nothing between yesterday 19:08 and today my new attempt at 11:18 ...

Still working under Chrome ...

 

[MarcelT]

I am also experiencing the same problem and I'm 100% sure it's not due to a brute-force attack as the handshake failures relate to my attempts to log into Plesk Panel. Please, I haven't had access for a few days now and desperately need to solve this. Am I able to disable the SSL requirement for Plesk Panel on port 8443 in the meantime?