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Plesk problem after upgrade

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by CesarV, Apr 15, 2010.

  1. CesarV

    CesarV Guest

    0
     
    After upgrading to Plesk 9.5.1, many email accounts simply do not receive any messages. When I send mail from my account from: cesar@expresso.com.br to: adm@expresso.com.br, the following error appears:

    Hi. This is the qmail-send program at web1.expresso.net.br.
    I'm afraid I wasn't able to deliver your message to the following addresses.
    This is a permanent error; I've given up. Sorry it didn't work out.

    This problem occurs with other accounts in various domains. I'm running mchk - with-spam to try to correct the problems.

    Thanks.
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    It would be much more effectively if you post related error messages from Plesk maillog here.
     
  3. CesarV

    CesarV Guest

    0
     
    I'm finding weird, because apparently tries to deliver the logs to adm@expresso.com.br but then returns the error mailer-daemon. I deleted the account adm@expresso.com.br and created again, but still receive no message, just returns the error. Many other accounts are having the same problem.

    maillog:

    Apr 16 06:54:07 web1 qmail-queue[22870]: scan: the message(drweb.tmp.MJAh5a) sent by cesarvogel@expresso.com.br to adm@expresso.com.br is passed
    Apr 16 06:54:07 web1 qmail: 1271411647.185011 starting delivery 12559: msg 4627656 to local 7-adm@expresso.com.br
    Apr 16 06:54:07 web1 qmail-local-handlers[22873]: to=adm@expresso.com.br
    Apr 16 06:54:07 web1 qmail-local-handlers[22873]: recipient[3] = 'adm@expresso.com.br'
    Apr 16 06:54:07 web1 qmail-local-handlers[22873]: handlers dir = '/usr/local/psa/handlers/before-local/recipient/adm@expresso.com.br'
    Apr 16 06:54:07 web1 qmail-local-handlers[22873]: call_handlers: stop call handlers from dir '/usr/local/psa/handlers/before-local/recipient/adm@expresso.com.br'
    Apr 16 07:04:22 web1 qmail-queue-handlers[592]: to=adm@expresso.com.br
    Apr 16 07:04:22 web1 qmail-queue-handlers[592]: recipient[3] = 'adm@expresso.com.br'
    Apr 16 07:04:22 web1 qmail-queue-handlers[592]: handlers dir = '/usr/local/psa/handlers/before-queue/recipient/adm@expresso.com.br'
    Apr 16 07:04:22 web1 qmail-queue[602]: scan: the message(drweb.tmp.owFIvi) sent by ad9e366becf70285f58db056e38e1732@sender07.allinmail.com.br to adm@expresso.com.br is passed
    Apr 16 07:04:22 web1 qmail: 1271412262.619258 starting delivery 12900: msg 4627753 to local 7-adm@expresso.com.br
    Apr 16 07:04:22 web1 qmail-local-handlers[607]: to=adm@expresso.com.br
    Apr 16 07:04:22 web1 qmail-local-handlers[607]: recipient[3] = 'adm@expresso.com.br'
    Apr 16 07:04:22 web1 qmail-local-handlers[607]: handlers dir = '/usr/local/psa/handlers/before-local/recipient/adm@expresso.com.br'
    Apr 16 07:04:22 web1 qmail-local-handlers[607]: call_handlers: stop call handlers from dir '/usr/local/psa/handlers/before-local/recipient/adm@expresso.com.br'
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    Try to disable DrWeb there and inform with results.
     
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