• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Plesk problem after upgrade

C

CesarV

Guest
After upgrading to Plesk 9.5.1, many email accounts simply do not receive any messages. When I send mail from my account from: [email protected] to: [email protected], the following error appears:

Hi. This is the qmail-send program at web1.expresso.net.br.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

This problem occurs with other accounts in various domains. I'm running mchk - with-spam to try to correct the problems.

Thanks.
 
It would be much more effectively if you post related error messages from Plesk maillog here.
 
I'm finding weird, because apparently tries to deliver the logs to [email protected] but then returns the error mailer-daemon. I deleted the account [email protected] and created again, but still receive no message, just returns the error. Many other accounts are having the same problem.

maillog:

Apr 16 06:54:07 web1 qmail-queue[22870]: scan: the message(drweb.tmp.MJAh5a) sent by [email protected] to [email protected] is passed
Apr 16 06:54:07 web1 qmail: 1271411647.185011 starting delivery 12559: msg 4627656 to local [email protected]
Apr 16 06:54:07 web1 qmail-local-handlers[22873]: [email protected]
Apr 16 06:54:07 web1 qmail-local-handlers[22873]: recipient[3] = '[email protected]'
Apr 16 06:54:07 web1 qmail-local-handlers[22873]: handlers dir = '/usr/local/psa/handlers/before-local/recipient/[email protected]'
Apr 16 06:54:07 web1 qmail-local-handlers[22873]: call_handlers: stop call handlers from dir '/usr/local/psa/handlers/before-local/recipient/[email protected]'
Apr 16 07:04:22 web1 qmail-queue-handlers[592]: [email protected]
Apr 16 07:04:22 web1 qmail-queue-handlers[592]: recipient[3] = '[email protected]'
Apr 16 07:04:22 web1 qmail-queue-handlers[592]: handlers dir = '/usr/local/psa/handlers/before-queue/recipient/[email protected]'
Apr 16 07:04:22 web1 qmail-queue[602]: scan: the message(drweb.tmp.owFIvi) sent by [email protected] to [email protected] is passed
Apr 16 07:04:22 web1 qmail: 1271412262.619258 starting delivery 12900: msg 4627753 to local [email protected]
Apr 16 07:04:22 web1 qmail-local-handlers[607]: [email protected]
Apr 16 07:04:22 web1 qmail-local-handlers[607]: recipient[3] = '[email protected]'
Apr 16 07:04:22 web1 qmail-local-handlers[607]: handlers dir = '/usr/local/psa/handlers/before-local/recipient/[email protected]'
Apr 16 07:04:22 web1 qmail-local-handlers[607]: call_handlers: stop call handlers from dir '/usr/local/psa/handlers/before-local/recipient/[email protected]'
 
Back
Top