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Issue Plesk root/admin user unable to reactivate subscription from a customer after it has been suspended

herhrethrth

New Pleskian
am using Plesk Onyx Hosting along with it's API to suspend webspaces (subscriptions). I do this using the PHP library like so:


public function disableWebspace($id, $guid, $domain) {
$webspace = $this->client->webspace()->request([
'set' => [
'filter' => [
'guid' => $guid,
//'name' => $domain,
//'id' => $id,
],
'values' => [
'gen_setup' => [
'status' => '16', // status keys = What do the domain status codes in Plesk mean?
],
],
],
]);

var_dump($webspace);
}



Changing the status works fine, and the subscription is suspended. However...:

I can only change the status back to 0 using the API. I cannot re-activate the subscription using the plesk panel with the root/admin user.

However when I suspend using the Plesk panel (root/admin). I am able to do this.

Shouldn't the admin/root user be able to do everything in the Plesk panel?
 
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