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Plesk server backup broken since 10.4.4

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by MarcoJ, Dec 20, 2011.

  1. MarcoJ

    MarcoJ New Pleskian

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    Dear all,

    doing a regulary check of my server i've noticed that my nightly updates to the FTP backup were not working, probably since the update to 10.4.4.

    Update of some single domains to the disk repository are OK, but the "main update" (server contents and settings) does not work anymore.

    It makes no difference if this is cron triggered or manually, also the target is the server repository or the personal FTP repo.

    Any backup gaves this error code, except for the last 2 nights (going to MU#7!):

    Code:
    <?xml version="1.0" encoding="UTF-8"?>
      <execution-result status="error" log-location="/opt/psa/PMM/sessions/2011-12-18-191753.713/migration.result">
        <message id="db422d43-289c-4f26-8b67-1481dd0f5c2a" severity="error" code="CheckDump">
          <description>Unable to check dump: Could not check dump. Invalid xml response:  
     at /opt/psa/PMM/agents/PleskX/PmmCli.pm line 177
    	PmmCli::parseCheckDumpResult('Error: adjacent parameter is empty in \'dump-file-specificati...') called at /opt/psa/admin/bin/plesk_agent_manager line 1136
    	main::checkDump('/var/lib/psa/dumps', '', '/opt/psa/PMM/sessions/2011-12-18-191753.713') called at /opt/psa/admin/bin/plesk_agent_manager line 670
    	main::__ANON__() called at /usr/share/perl5/Error.pm line 416
    	eval {...} called at /usr/share/perl5/Error.pm line 408
    	Error::subs::try('CODE(0x1dabf08)', 'HASH(0x1e244d8)') called at /opt/psa/admin/bin/plesk_agent_manager line 679
    	main::perform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/opt/psa/PMM/sessions/2011-12-18-191753.713', 'description', ...) called at /opt/psa/admin/bin/plesk_agent_manager line 1210
    	main::__ANON__() called at /usr/share/perl5/Error.pm line 409
    	eval {...} called at /usr/share/perl5/Error.pm line 408
    	Error::subs::try('CODE(0x1c50e78)', 'HASH(0x1c50f50)') called at /opt/psa/admin/bin/plesk_agent_manager line 1219
    	main::main() called at /opt/psa/admin/bin/plesk_agent_manager line 1221.
    </description>
        </message>
        <message id="44578b19-753a-4738-8e46-2c6148b7381a" severity="error" code="fatal">
          <description>Unable to create dump</description>
        </message>
        <message id="8da12ace-1608-418a-8fd7-2cc12015e6f3" severity="error" code="UtilityError">
          <description>Unable to get Global settings for APS Applications (ErrorCode: 3, STDOUT:).</description>
        </message>
      </execution-result>
    
    

    The last 2 nights with MU#7 it just gives me the error message "Error: Unknown object type" and no detailed output like before.

    Any fix is highly appreciated! I'm running on RAID, but without a backup of another array i'm quite nervous ...
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    This problem under developer's investigation now. I hope it will be fixed soon.
     
  3. MarcoJ

    MarcoJ New Pleskian

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    Thanks, Igor! I'll wait for MU or workaround.

    One more hint: The backup is running quite a long time, with progress bar and all you normally know. GZIP process is shown active, so everything seems running well until it fails somehow "on the very last meters".
     
  4. MarcoJ

    MarcoJ New Pleskian

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