Plesk server backup broken since 10.4.4

[MarcoJ]

Dear all,

doing a regulary check of my server i've noticed that my nightly updates to the FTP backup were not working, probably since the update to 10.4.4.

Update of some single domains to the disk repository are OK, but the "main update" (server contents and settings) does not work anymore.

It makes no difference if this is cron triggered or manually, also the target is the server repository or the personal FTP repo.

Any backup gaves this error code, except for the last 2 nights (going to MU#7!):

<?xml version="1.0" encoding="UTF-8"?>
  <execution-result status="error" log-location="/opt/psa/PMM/sessions/2011-12-18-191753.713/migration.result">
    <message id="db422d43-289c-4f26-8b67-1481dd0f5c2a" severity="error" code="CheckDump">
      <description>Unable to check dump: Could not check dump. Invalid xml response:  
 at /opt/psa/PMM/agents/PleskX/PmmCli.pm line 177
	PmmCli::parseCheckDumpResult('Error: adjacent parameter is empty in \'dump-file-specificati...') called at /opt/psa/admin/bin/plesk_agent_manager line 1136
	main::checkDump('/var/lib/psa/dumps', '', '/opt/psa/PMM/sessions/2011-12-18-191753.713') called at /opt/psa/admin/bin/plesk_agent_manager line 670
	main::__ANON__() called at /usr/share/perl5/Error.pm line 416
	eval {...} called at /usr/share/perl5/Error.pm line 408
	Error::subs::try('CODE(0x1dabf08)', 'HASH(0x1e244d8)') called at /opt/psa/admin/bin/plesk_agent_manager line 679
	main::perform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/opt/psa/PMM/sessions/2011-12-18-191753.713', 'description', ...) called at /opt/psa/admin/bin/plesk_agent_manager line 1210
	main::__ANON__() called at /usr/share/perl5/Error.pm line 409
	eval {...} called at /usr/share/perl5/Error.pm line 408
	Error::subs::try('CODE(0x1c50e78)', 'HASH(0x1c50f50)') called at /opt/psa/admin/bin/plesk_agent_manager line 1219
	main::main() called at /opt/psa/admin/bin/plesk_agent_manager line 1221.
</description>
    </message>
    <message id="44578b19-753a-4738-8e46-2c6148b7381a" severity="error" code="fatal">
      <description>Unable to create dump</description>
    </message>
    <message id="8da12ace-1608-418a-8fd7-2cc12015e6f3" severity="error" code="UtilityError">
      <description>Unable to get Global settings for APS Applications (ErrorCode: 3, STDOUT:).</description>
    </message>
  </execution-result>

The last 2 nights with MU#7 it just gives me the error message "Error: Unknown object type" and no detailed output like before.

Any fix is highly appreciated! I'm running on RAID, but without a backup of another array i'm quite nervous ...

 

[IgorG]

This problem under developer's investigation now. I hope it will be fixed soon.

 

[MarcoJ]

Thanks, Igor! I'll wait for MU or workaround.

One more hint: The backup is running quite a long time, with progress bar and all you normally know. GZIP process is shown active, so everything seems running well until it fails somehow "on the very last meters".

 

[MarcoJ]

Hi Igor,

this here seems to solve the problem also for me ... one more hint for your dev team concerning the fix ;-)

http://forum.parallels.com/showthread.php?p=564414#post564414