Question Plesk support

[Dork]

Server operating system version

CentOS Linux 7.9.2009

Plesk version and microupdate number

18.0.55 Update #1

I can't reach the Plesk support because that I still can't receive emails and the login need a verification by email.
So I wonder what I can do.

 

[Peter Debik]

You do not need to use a specific email address to access support. Why not use a temporary freemail address instead, e.g. GMail, Hotmail, GMX, Yahoo and the like?

 

[Dork]

You do not need to use a specific email address to access support. Why not use a temporary freemail address instead, e.g. GMail, Hotmail, GMX, Yahoo and the like?

OK -I created a Gmail account but now ...
Whe I click the registration link of plesk support ...
the plesk 360 page is displayed and ask me for username and password

 

[Kaspar]

@Dork what's the URL of the page your trying to signup with?

 

[Dork]

Create account has the url:
'platform360.io/auth/signup'

 

[Dork]

It's a never ending circel ...
- logi to 60 onitorng is possible
- the live chat there is just a bot
- the cat link leads to the sign-in of the support page
- login there needs a validation but doesn't accept the gmail account

I'm on a good way to get crazy

 

[Peter Debik]

@Dork, please send me the email address that you used to sign up in a private message. I'll ask the team whether they can find out what the problem is.