One of my server admins tried to upgrade Plesk Panel and got an unknown error, now none of our Plesk services work....
Here is what I get when I try and run the upgrade with the autoinstaller:
First message
If I continue, here is what follows and is most confusing:
Can anyone help me get around this.... I have tried all morning to get this working and have gotten nowhere.
Thanks in advance for any help.
Here is what I get when I try and run the upgrade with the autoinstaller:
First message
Code:
Components validation detected at least one important issue:
Parallels Panel pre-upgrade check...
WARNING: Unable to connect to some Plesk ports. Please see /root/parallels/PSA_11.5.30/examiners/plesk10_preupgrade_checker.log for details. Find the full list of the required open ports at http://kb.parallels.com/en/391
Proceeding with installation or upgrade without resolving the issues
that were found can corrupt your data.
Do you want to continue?
Type either Yes or No:
[N]:
If I continue, here is what follows and is most confusing:
Code:
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* base: ftpmirror.your.org
* centosplus: centos-mirror.jchost.net
* contrib: dist1.800hosting.com
* extras: mirror.team-cymru.org
* updates: mirrors.lga7.us.voxel.net
PPB_11_5_30-dist | 951 B 00:00
PPB_11_5_30-thirdparty | 951 B 00:00
PSA_11_5_30-dist | 2.9 kB 00:00
PSA_11_5_30-thirdparty | 2.9 kB 00:00
SITEBUILDER_11_5_10-dist | 951 B 00:00
SITEBUILDER_11_5_10-thirdparty | 951 B 00:00
Attempt to remove 'psa' to resolve conflict has succeeded
Exception: Failed to solve dependencies:
psa-phppgadmin-5.0.4-cos6.build115130415.19.noarch requires psa >= 11.5.24
psa-courier-imap-4.12.0-cos6.build115130710.20.x86_64 requires psa = 11.5.30
plesk-core-11.5.30-cos6.build115130819.13.x86_64 requires psa-zendframework >= 1.11.15
psa-phpmyadmin-3.5.8.2-cos6.build115130805.16.noarch requires psa >= 11.5.30
plesk-core-11.5.30-cos6.build115130819.13.x86_64 requires plesk-base >= 11.5.30
psa-spamassassin-11.5.30-cos6.build115130819.13.x86_64 requires psa = 11.5.30
plesk-service-node-utilities-11.5.30-cos6.build115130819.13.x86_64 requires psa = 11.5.30
plesk-core-11.5.30-cos6.build115130819.13.x86_64 requires /usr/local/psa/bin/sw-engine-pleskrun
plesk-management-node-11.5.30-cos6.build115130819.13.x86_64 requires plesk-base >= 11.5.30
psa-logrotate-3.8.2-cos6.build115130211.11.x86_64 requires psa >= 11.5.20
plesk-completion-11.5.30-cos6.build115130819.13.noarch requires psa >= 11.5.30
plesk-completion-11.5.30-cos6.build115130819.13.noarch requires /usr/local/psa/bin/sw-engine-pleskrun
plesk-mail-pc-driver-11.5.30-cos6.build115130819.13.x86_64 requires psa = 11.5.30
psa-horde-5.1.5-cos6.build115131216.11.noarch requires plesk-web-hosting >= 11.5.30
psa-horde-5.1.5-cos6.build115131216.11.noarch requires plesk-base >= 11.5.30
SSHTerm-0.2.2-10.13012810.noarch requires psa
psa-mailman-configurator-11.5.30-cos6.build115130819.13.x86_64 requires plesk-base >= 11.5.30
psa-libxml-proxy-2.7.8-13032215.x86_64 requires plesk-base >= 11.5.22
psa-watchdog-11.5.30-cos6.build115130819.13.x86_64 requires /usr/local/psa/bin/sw-engine-pleskrun
psa-pylibplesk-11.5.30-cos6.build115130819.13.x86_64 requires plesk-base >= 11.5.30
plesk-mail-pc-driver-11.5.30-cos6.build115130819.13.x86_64 requires /usr/local/psa/bin/sw-engine-pleskrun
psa-php5-configurator-1.6.3-cos6.build115130724.19.x86_64 requires plesk-base >= 11.5.30
psa-mail-driver-common-11.5.30-cos6.build115130819.13.x86_64 requires psa = 11.5.30
ERROR: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
Can anyone help me get around this.... I have tried all morning to get this working and have gotten nowhere.
Thanks in advance for any help.