Plesk Update Failed

[Matt_Hill]

Hi,

This morning i have an email saying that Plesk has failed to update:

Failed to update Plesk. To solve this problem, you can send the update log to Parallels support.

OS: Ubuntu 14.04.2 LTS
Plesk version: 12.0.18 Update #53 , last updated at July 7, 2015 06:30 AM

Log: https://www.dropbox.com/s/stf486nfzaojsiv/plesk-update.txt?dl=0

It looks like something with Bind9 failed, however i'm not totally sure. I have DNS installed, however its not used. It had to be installed to generate the domain keys for email authentication.

My sites still work, however it looks like the DNS option is no long present in Plesk. Does anyone have any advice on how to proceed with the update?

Thank you.

 

[IgorG]

Try to run update process manually with

# /opt/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

and check output.

 

[Matt_Hill]

Thanks IgorG that appeared to install the update fine: https://www.dropbox.com/s/egnixm0zc0wme4e/plesk-update-2.txt?dl=0
Now on Plesk version:12.0.18 Update #55

Still seems to have lost the DNS options however, when i try to start the bind service i get:

* Starting domain name service... bind9 [fail]

 

[IgorG]

Check bind logs for troubleshooting.