Resolved Plesk update fails due to ImageMagick dependencies

[Brujo]

Hello,
We are working on this package dependencies issue. The root cause is that Centos 6.7 that was released on August 7 is not yet supported by Plesk 12.

Come on dash - thats sounds a bit to easy to say not yet supported. Bevor I updated I was checking the release note here: http://download1.parallels.com/Ples...12.0-for-linux-installation-upgrade-info.html which clearly state:
Supported Operating Systems: Plesk 12.0 for Linux can run on the following operating systems: CentOS 6.0-6.7 (32-bit and 64-bit)....

but anyhow I am glad that you work on the issue to get it asap fixed.

kind regards
Brujo

 

[Rich Benson]

Hey.

Do we have any (rough) idea when the update mentioned by Dash will be rolled out? I'm new to Plesk so I'm not sure how quickly things get fixed.

 

[pleskpanel]

We've seen this now on systems that don't have the additional PHP versions installed on Plesk 12.0.18/CentOS 6.7 (PHP Startup: Unable to load dynamic library '/usr/lib64/php/modules/imagick.so')

 

[pleskpanel]

It would be helpful to get a resolution on this as soon as possible.

 

[pleskpanel]

Trying to use http://kb.odin.com/en/126493

# rpm -Uvh --oldpackage ImageMagick-6.5.4.7-7.el6_5.x86_64.rpm
# error: Failed dependencies:
-bash: error:: command not found
# libMagickCore.so.5()(64bit) is needed by (installed) ImageMagick-devel-6.7.2.7-2.el6.x86_64
-bash: syntax error near unexpected token `is'
# libMagickWand.so.5()(64bit) is needed by (installed) ImageMagick-devel-6.7.2.7-2.el6.x86_64
-bash: syntax error near unexpected token `is'
# ImageMagick = 6.7.2.7-2.el6 is needed by (installed) ImageMagick-devel-6.7.2.7-2.el6.x86_64

 

[pleskpanel]

Hello,

We are working on this package dependencies issue. The root cause is that Centos 6.7 that was released on August 7 is not yet supported by Plesk 12.
Thanks for your report!

Will the update resolve it for customers who have already applied the CentOS 6.7 release and have run into that issue?

 

[Rich Benson]

Yay, Plesk update 12.0.18 has just landed for me, and resolved this issue on Centos 6.7.

 

[pleskpanel]

Did you have the ImageMagick-devel-6.7.2.7-2.el6.x86_64 package installed?

 

[Brujo]

@ Odin Team - thanks a lot for the fix in a quick way, works like a charm.

kind regards
Brujo

 

[dash]

Hi all,

the issue with package dependencies was resolved yesterday with 12.0.18 MU#60: http://kb.odin.com/en/126526
Also PHP packaged by Plesk team was updated to latest available versions: 5.6.12, 5.5.28 and 5.4.44

Thanks for your feedback

 

[umgfoin]

the issue with package dependencies was resolved yesterday with 12.0.18 MU#60: http://kb.odin.com/en/126526
Also PHP packaged by Plesk team was updated to latest available versions: 5.6.12, 5.5.28 and 5.4.44

Unfortunately not here:

# cat /etc/centos-release
CentOS release 6.7 (Final)

# /usr/local/psa/admin/bin/autoinstaller
[...]
Exception: Failed to solve dependencies:
plesk-php56-imagick-3.1.2-centos6.15081011.x86_64 requires libMagickCore.so.5()(64bit)
plesk-php56-imagick-3.1.2-centos6.15081011.x86_64 requires libMagickWand.so.5()(64bit)

Any ideas?
bg umgfoin.

 

[pleskpanel]

Agreed - Still doesn't resolve it for CentOS 6.7 (even without using multiple PHP versions)

 

[Brujo]

hmm installation went fine #MU60, but after a while I recognized that I have an issue when calling php from commandline - I dont know if this is now the result of updating :-(
php -v
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib64/php/modules/imagick.so' - libMagickWand.so.2: cannot open shared object file: No such file or directory in Unknown on line 0
PHP 5.3.29 (cli) (built: Jun 29 2015 09:40:49)
Copyright (c) 1997-2014 The PHP Group
Zend Engine v2.3.0, Copyright (c) 1998-2014 Zend Technologies
with the ionCube PHP Loader v4.4.1, Copyright (c) 2002-2013, by ionCube Ltd., and
with Zend OPcache v7.0.3, Copyright (c) 1999-2014, by Zend Technologies
with Suhosin v0.9.33, Copyright (c) 2007-2012, by SektionEins GmbH

 

[pleskpanel]

@Brujo, @umgfoin

On a MU#60 system, its's not really a great workaround but this solution worked on one of our nodes and it stopped throwing errors - Does it work for you?

Remove Imagick first:

# remove ImageMagick
# yum remove ImageMagick-devel
# pecl uninstall imagick

Now re-install Imagick:

# yum install ImageMagick
# yum install ImageMagick-devel
# pecl install imagick (just hit enter at each prompt for autodetection)
# echo "extension=imagick.so" > /etc/php.d/imagick.ini (copy this whole line)
# service httpd restart

 

[Brujo]

@pleskpanel - works for me..
pecl uninstall install imagick did the trick for me

thanks a lot

 

[pleskpanel]

Unfortunately it shouldn't be needed so perhaps the folks at Odin can share some insight into how these extra steps can be avoided.

 

[Cosmin_Martin]

No extra steps needed for me. I just waited for MU60 to be available and after that I just ran again yum update and the system updated correctly to 6.7. No more errors. Job done.

 

[slayer1ss]

This doesnt work for me too... I cant seem to update php5.6 that was installed or install any other new versions...

OS: CentOS Linux release 7.1.1503 (Core)
PLESK: 12.0.18 Update #62

#/usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components
[...]
Exception: Failed to solve dependencies:
plesk-php56-imagick-3.1.2-centos7.15061116.x86_64 requires libMagickCore.so.5()(64bit)
plesk-php56-imagick-3.1.2-centos7.15061116.x86_64 requires libMagickWand.so.5()(64bit)