Resolved PLESK update fails

[tkalfaoglu]

Server operating system version

AlmaLinux

Plesk version and microupdate number

Obsidian

Today I got an email from PLESK saying its update has failed.. Any ideas what to do? Thanks -t

Plesk Installer 3.46.0 (revision 753d68300c56) started at (timezone +03) Wed Sep  7 14:01:04 2022
Command line arguments: /var/cache/parallels_installer/parallels_installer_AlmaLinux_8_x86_64_3.46.0 upgrade plesk 18.0.46 --email [email protected]

Try to find rcfile...
Autoinstaller found rcfile at /root/.autoinstallerrc
Downloading file products.inf3: 0%

(....)

Component plesk/repair-kit: mode up2date,  installed_buildtime=0,  available_buildtime=0
Component plesk/composer: mode up2date,  installed_buildtime=0,  available_buildtime=0
Component plesk/monitoring: mode up2date,  installed_buildtime=0,  available_buildtime=0
Component plesk/log-browser: mode up2date,  installed_buildtime=0,  available_buildtime=0
Component plesk/ssh-terminal: mode up2date,  installed_buildtime=0,  available_buildtime=0
Component plesk/site-import: mode up2date,  installed_buildtime=0,  available_buildtime=0
Retrieving information about the installed license key...
KeyUpdateChecker::doCheck: no components for check key update
Launching component and product checkers...
Downloading file pool/PSA_18.0.46_9656/examiners/repository_check.sh: 0%
Downloading file pool/PSA_18.0.46_9656/examiners/repository_check.sh: 100% was finished.
Downloading file pool/PSA_18.0.46_9656/examiners/disk_space_check.sh: 0%
Downloading file pool/PSA_18.0.46_9656/examiners/disk_space_check.sh: 100% was finished.
Downloading file pool/PSA_18.0.46_9656/examiners/sh_cmd.sh: 0%
Downloading file pool/PSA_18.0.46_9656/examiners/sh_cmd.sh: 100% was finished.
Downloading file pool/PSA_18.0.46_9656/examiners/panel_preupgrade_checker.php: 0%
Downloading file pool/PSA_18.0.46_9656/examiners/panel_preupgrade_checker.php: 100% was finished.
Downloading file pool/PSA_18.0.46_9656/examiners/php_launcher.sh: 0%
Downloading file pool/PSA_18.0.46_9656/examiners/php_launcher.sh: 100% was finished.
  skip package 'plesk-libmariadbclient-3.1-3.1.8-1centos.8.200603.1842.x86_64' from component panel - same or newer version of this package is already installed (in system plesk-libmariadbclient-3.1-3.1.8-1centos.8.200603.1842.x86_64)
  skip package 'ext-git-no_versioning_data.noarch' from component git - same or newer version of this package is already installed (in system ext-git-no_versioning_data.noarch)
  skip package 'mailman-3:2.1.29-12.module_el8.5.0+2602+327eb9f3.2.x86_64' from component mailman - same or newer version of this package is already installed (in system mailman-3:2.1.29-12.module_el8.5.0+2602+327eb9f3.2.x86_64)
  skip package 'awstats-7.7-2.redhat.8+p18.0.45.2+t220722.0939.noarch' from component awstats - same or newer version of this package is already installed (in system awstats-7.7-2.redhat.8+p18.0.45.2+t220722.0939.noarch)
  skip package 'awstats-7.7-2.redhat.8+p18.0.45.2+t220722.0939.noarch' from component awstats - same or newer version of this package is already installed (in system awstats-7.7-2.redhat.8+p18.0.45.2+t220722.0939.noarch)
  skip package 'php-7.2.24-1.module_el8.3.0+2010+7c76a223.x86_64' from component phpgroup - same or newer version of this package is already installed (in system php-7.2.24-1.module_el8.3.0+2010+7c76a223.x86_64)
  skip package 'php-fpm-7.2.24-1.module_el8.3.0+2010+7c76a223.x86_64' from component phpgroup - same or newer version of this package is already installed (in system php-fpm-7.2.24-1.module_el8.3.0+2010+7c76a223.x86_64)
  skip package 'php-common-7.2.24-1.module_el8.3.0+2010+7c76a223.x86_64' from component phpgroup - same or newer version of this package is already installed (in system php-common-7.2.24-1.module_el8.3.0+2010+7c76a223.x86_64)
No matches found for the following enable plugin patterns: amazon-id
Start downloading 1 files of unknown size and 0 delta RPMs
Download AlmaLinux 8 - PowerTools   4338B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download Extra Packages for Enterprise Linux 8 - x86_64   35660B [total 0/unknown B 1/1 files]
dnf.exceptions.DepsolveError:
 Problem: conflicting requests
  - package plesk-awstats-configurator-18.0-2.redhat.8+p18.0.47.0+t220831.0543.noarch requires awstats >= 7.8, but none of the providers can be installed
  - package awstats-7.8-2.el8.noarch is filtered out by exclude filtering
Error: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Visit https://support.plesk.com/ to search for a solution.

 

[Maarten.]

https://support.plesk.com/hc/en-us/articles/7174351494674-Unable-to-update-Plesk-from-18-0-45-to-18-0-46-Exception-Failed-to-solve-dependencies-plesk-awstats-configurator-18-0-2-centos-7-p18-0-46-0-t220808-0959-noarch-requires-awstats-7-8

 

[tkalfaoglu]

many thanks.. it's updating now.