• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Plesk Update Failure

S

soarchrist

Guest
Plesk Panel, 10.0.1, Ubuntu 8.04.2

I tried to update Plesk to 10.0.1 and received the email that everything was successful.

EXPECTED RESULT: Successful upgrade... celebrate with a beer...

ACTUAL RESULT: Even though the upgrade sent me an email saying everything was successful, when I go to log into the panel, it ends with an error:
ERROR: PleskFatalException
Components::componentUpdate() failed: Unable to exec utility packagemng: file does not exist or is not executable: /opt/psa/admin/bin/packagemng
0: auth.php3:563

I tried the update again from the command line using /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa. However, it reports that it's already updated AND it fails at trying to install any new components saying,
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.

I actually tried running dpkg --configure -a to correct any problem, but it still does not work.

Anyone have any idea what the heck is going on? The server seems to be running every other service other than Plesk just fine. Sites respond, ssh responds, mysql running, etc.
 
Same problem, and file DOES exist

I am having the same problem, however, following are the differences in my situation:

I have upgraded from 9.5.2 to version 9.5.3 on my Ubuntu 8.04 server.

The file does exist, and following is the ls -l response:
lrwxrwxrwx 1 root root 15 2010-12-04 10:06 /opt/psa/admin/bin/packagemng -> ../sbin/wrapper

Please advise.
 
Possible fix

Debian 4.X upgrading Plesk from 9.5.2 to 9.5.4

Encountered the same problem. Discovered two packagemng

/opt/psa/admin/sbin/packagemng
/opt/psa/admin/bin/packagemng

chmod +x wrapper on /opt/psa/admin/sbin/wrapper worked for me.
 
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