• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Plesk updates but says it failed

Running Plesk 12.5.30 and every time I install the updates so #23 today for example, it says it failed, but when I refresh the page, the update option has gone and the version on the dashboard says it's running the update it apparently just failed? The failed bar still shows at the top till I dismiss it.

It's done this for every update so far. Any ideas why this is and whether it really is failing or whether the updates were successful?

Any help would be great. I've attached a screenshot of the failed message.Capture.JPG

Thanks
Josh
 
Try to complete update with

# /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

Check possible errors in output.
 
Try to complete update with

# /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

Check possible errors in output.

Thanks for your reply. I've just ran that and there were no errors, says patches were installed successfully.

The panel always updated or at least said it was on the latest patch, despite it saying it failed to update.

I'll see what happens on the next patch...

Thanks
 
I too have this exact problem. Did you figure this out?
Unfortunately no. I still get this message after every update. Would love to get to the bottom of this, but at the moment I run the command IgorG posted above after every update.

Please post back if you find anything
 
Back
Top