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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Plesk Upgrade Error - Does Not Recongize Plesk Installion

D

Daniel Belcher

Guest
I have been using Plesk for a long time, but have never seen this problem before. I started out a while back with 8.2 and always upgrade to the latest version when it comes out. Currently, I have Plesk 9.0.1 and it shows this on the desktop when I login. However, when I go to the UPGRADE section (since I want to upgrade to 9.2) it shows the following list...

Parallels Plesk Panel 9.0.0 autoinstaller__release_action_install
Parallels Plesk Panel 9.0.1 autoinstaller__release_action_install
Parallels Plesk Panel 9.2.1 autoinstaller__release_action_install
Plesk 8.2.0 autoinstaller__release_action_install
Plesk 8.2.1 autoinstaller__release_action_install
Plesk 8.3.0 autoinstaller__release_action_install
Plesk 8.4.0 autoinstaller__release_action_install
Plesk 8.6.0 autoinstaller__release_action_install

The colored icons next to it do not load. It almost appears as if I do not even have Plesk installed according to the upgrade section. I can click on any of these options and on the following screen it shows everything listed as NOT INSTALLED along with no colored icons (they are all grayed out).

I tried to just go ahead and select 9.2.1 since that would be my next logical upgrade option from 9.0.1, but it gave me a failure report saying that some dependencies were not installed.

What is wrong with the upgrade tool and how do I upgrade?

As far as I know, the overall Plesk system still runs just fine and my server and all accounts are running smoothly.

Thank you to anyone that can shed some light on this!

Daniel
 
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